Welcome. Are you an existing student?  Login here

Tel : 07973 361 390 Follow Us on Facebook Connect with Us on Linked In

Mentoring Strategy for Dental Professionals

18 May 2017


I am often asked if mentoring is just another name for coaching. The answer is that although there is significant crossover in these interactions, essentially mentors must have actual hands-on experience and expertise in the work role of their mentee. Whereas, in coaching the expertise is coaching rather than demonstrating skills. In this way many business coaches have not ‘walked in the shoes’ of their clients. Because the dental team mentor’s skills are in the delivery of dental care, to support their work the practice needs to create a mentoring strategy and provide training and support. In this way, all parties are able to secure measurable benefits through mentoring. 

Mentoring success depends upon numerous factors, not least finding a best-fit mentor and mentee match. A structured mentoring process must be managed in exactly the same way as all other practice activities. This begins with a clear vision to create the design, implementation, support and evaluation processes for your mentoring scheme.

Successful mentoring is dependent upon the participation of senior colleagues as mentors and also as mentees. This is a prime example of leading from the top. The best mentoring schemes start small and grow gradually, stimulated by enthusiasm, positive examples and organisational support. Here is some guidance for the creation of an effective mentoring scheme at your practice:

Establish the purpose of the scheme – define who will be involved, what they will do and the expected results. Begin by finding out what mentoring is already happening on an informal basis and assess how valued this format of learning and development is at present.

Appoint a mentoring lead – someone with responsibility for managing and helping to sort out difficulties within the mentoring scheme and its relationships. This person will need to be able to measure and assess personality types and learning styles to find mentor-mentee matches.

Define mentoring activities – mentoring to introduce new employees to practice routines is the relatively brief phase 1 of the mentoring process. On completion of this phase, the more enduring phase 2 begins. This ongoing stage is where mentors help colleagues focus on their challenges, choices, causes and effects to help them to find creative solutions, learn from experience and decide how to apply learning to their working practices. 

Consider what factors will help and hinder mentoring in your team – do you have top management support, are people willing to participate, do they have time? Once people start to see tangible benefits from mentoring it becomes easier and the relationships built will endure during challenging times.

Ensure you have support in place for mentors – training and skills development are the mentor’s initial needs. But who mentors the mentor? It is important that every mentor has the chance to reflect on their mentoring practice with a mentoring supervisor, who will enable them to focus on their mentoring challenges, choices, causes and effects and help them to find creative solutions, learn from experience and decide how to apply learning to their working practice. 

Set the ground rules – ground rules provide the working framework needed to develop a safe mentoring environment. Ground rules should determine: 
 

After the Initial stages 

As with all relationships, mentoring relationships grow and develop. New employees will inevitably look to established colleagues for practical information to help them find their way around in their new workplace. Once those pragmatic needs have been met, innate learning styles will take over and the input of a particular mentor may not be appreciated. In such cases, this should not be viewed negatively, simply as recognition of a progression of needs and the way forward to building the next level of mentoring relationship.

Specific training in mentoring skills for dental professionals is becoming increasingly widely available. Details of our blended learning mentoring skills programmes can be found on my website www. glenys-bridges.co.uk/course.aspx?id=10120


Testimonials

Having been employed as a head dental nurse for many years, I'd reached a point in my career where it was 'make or break'. I was struggling to find a potential employer whom would take me seriously in wanting to progress into practice management and had numerous unsuccessful interviews. I found Glenys Bridges Dental Practice Management course online and thought I would give it a go. Little did I realise at the time of enrolling that this course would open up new doors for myself and give me the knowledge and confidence to succeed into practice management. As the course progressed, so did my confidence. I looked forward to my tutorials and the course is set out in a way which tackles each topic in an order which is easy to digest. I can honestly say that this course was the turning point in my career and I am now the proud practice manager of a lovely orthodontic practice. I love my new role and am utilising many things learnt in the course such as people management and business planning. I cannot thank Glenys Bridges enough for her support and feel very lucky to have had such a knowledgeable mentor.

Shelley Lord

The course was very specific and has a lot off new informations to me and I really enjoyed reading the notebook. * the high point was when I reach to know about the different types of management theories and the hierarchy theory. * I really gained a lot off new informations about the management styles and the main differences between management and leadership. * The tutor was very easygoing and as non English native speaker the tutor was very clear when she was explaining to me and in all classes that I had and she was happy to answer all my enquires. * I think I got all the support to finish my course with a good understanding and a good amount of knowledge. * I like to say thank you for your great support and care and I hope to join the next level of course as soon as I can.

Issa Al Husaini , Introduction to Supervisory Dental Practice Management

I have found the Team Lead Dental Nurse skills a really useful training course. Becki has been a great support throughout the course with regular contact sessions. Not only has she given me support and advise through the course but also on a personal level giving me examples and support on a real life basis within my job role. Which I found helpful during the first few weeks of me new position.

RP, Advanced Team Leading Skills for Dental Nurses -S 1

I now have more confidence with distance learning after doing this introduction course. I am looking forward to working with Glenys in the future. Many thanks.

Michelle Hammond, Introduction to Operational Dental Practice Management

I am doing a Level 3 Advanced Diploma in Dental Practice Management with Rebecca Morris. I'm really enjoying the course so far, I am currently working my way through my second unit of work, after achieving 100% on my unit 1. The support provided by Becki every week is just brilliant, she explains everything I need to know in order to complete my course work. The regular phone calls keeps motivation throughout the process. I'm also finding the course is already taking effect in day to day work, which is extremely useful! Overall brilliant course and amazing tutor!

Sarah Toye, Advanced Operational Dental Practice Management Skills S3

For me being new to the management field, this course has opened my mind to new thinking ways and leadership styles .. it was easy to digest and clear to follow specially having Becki my tutor, thing wear smooth as she was very supportive and always available to be contacted..

Yassmen Al lawati Sr. dental nurses ( conscious sedation), Introduction to Supervisory Dental Practice Management

The course was well designed with lots of content useful to lead dental nurses. Being able to work independently but knowing there was support in the form of course notes and tutor backup. Glenys was very accommodating -offering tutorials and very prompt feedback via email. I am already implementing some of the advice & information I received. I can not fault the support I received and would highly recommend it to friends and colleagues.

SP, Advanced Team Leading Skills for Dental Nurses- S2 HEE

Absolutely loving the course so far and I have put into practice everything I have learnt , Edita is a fantastic tutor and puts her heart and soul into teaching. looking forward to the next part of the course

HH, Advanced Team Leading Skills for Dental Nurses -S 1

I thought the course was very informative and value for money. I feel much more confident in my role than i did before. I felt my tutor was amazing, she was so supportive of me and believed in me when i did not believe in myself. I would recommend this course to all dental nurses as its content and structure is faultless, and will give you the confidence you need to be a great leader.

Heidi , Introduction to Team Leading Skills for Dental Nurses- Home.

The course is well laid out and practical in terms of the skills required for Practice Management. This has given me valuable learning in order to go ahead and have the understanding about how to tackle situations that arise in management. Glenys is always supportive and offers sound and easy to understand advice and guidance. I would recommend this course to anyone hoping to pursue a position in Practice Management or to support anyone currently within the role.

Jo Wrigglesworth, Level 4 Dental Practice Management

I have just completed the care coordination course with Edita, who was absolutely brilliant from start to finish. She gave me the confidence to believe I was able to keep going, even in the areas I found tricky. The course has developed my skills and confidence and will be used in my day to day work life.

Christine , Level 4 Certificate in Dental Care Coordination

Ways To Contact Me

Email Me

Use the contact form or send an email to:

Telephone Number

You can phone me on:

07973 361 390

Postal Address

Please send any post to:

Glenys Bridges & Partners
Practice Pathways

24 Farnworth Grove
Castle Bromwich
Birmingham
B36 9JA
United Kingdom