First Steps in Care Coordination

 First Steps in Care Coordination

Course Duraction 3 months

The benefits of running a care coordination programme are becoming increasingly clear in terms of the potential to enhance the patient’s dental experiences as well as their perception of the quality of their dental care. To reach its full potential care coordination needs to be embedded into the practice’s operational strategy. This course is for dental teams planning to introduce care coordination services and will help them to create well- led, effective and caring care coordination services.

This programme aims to:

• Determine how care coordination can enhance the perceived quality of care
• Identify the roles and expectations of dental professionals in care coordination
• Plan care coordination resources
• Identify ways to audit and evaluate care coordination results
• Highlight the effective use of extended duties dental nursing in care coordination

Learning Outcomes participants will be able to:

• Produce a structured plan for care coordination with clear aims and objectives
• Manage associated costs and benefits of care coordination
• Develop a practice policy for care coordination
• Enable the team to develop care coordination roles within Scope of Practice requirements

Objectives

This training will look in depth at the design of a care coordination programme which will run effectively and efficiently, making the best use of resources and offering patients excellent care. It will explore the benefits to patients and dental teams of care coordination services identify potential pitfalls and ways to negotiate those using case studies and action learning techniques.

This relates to CQC Regulations

• 9 Person-centered care
• 17 Good governance

GDC Principles

• 2 Communicate effectively with patients
• 6 Work with colleagues in a way that is in patients’ best interests

Following this programme participant will conduct a reflective review to determine what they have their learned from the session and how this will impact on their understanding of how care coordination services contribute to high-quality patient experiences, this will be summarised with an action plan to be implemented in their workplace

Course fee £360.00 Inc Vat

The course provides 16 hours of eCPD Criteria B and C