Dental Training Course Provider of the Year 2020/21 Winner

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Meet the Team

Glenys Bridges. CMIPD, Dip DPM

Glenys Bridges

Over many years of experience in training and consultancy with all types of dental practices and having developed qualifications in practice management, reception and treatment coordination I have trained more than 1,000 dental professionals. Over the years I have been a regular contributor to dental journals and have spoken at Conferences throughout the UK and in Europe. If you are one of those, who read my practice management articles, or bought my books, you will know something about my work. If you don't, here's a bit about me.

I am the managing partner at Glenys Bridges and Partners Practice Pathways , specialising in delivering training and qualifications for dentists, nurses, practice managers, receptionists, treatment coordinators and mentors. I strongly believe in a whole team approach for high-quality patient care, and this is evident in my approach to training and development. Now more than ever the greatest investment made by dental practices is in their people, my mission is to ensure my clients see an excellent return on their investment.

Some of the many highlights of my career to date (I hope there'll be more to come) include:

  • Authoring four dental management books (Dental Reception and Practice Management & Dental Practice Management)
  • Being awarded the British Dental Association (BDA) Certificate of Merit
  • Developing and delivering training events for dental practice staff in Australia
  • Being a member of the judging panel for The Dental Awards since 2003-2019
  • Helping found the British Dental Practice Managers Association (BDPMA)
  • Speaking at numerous BDA Conferences
  • Delivering team training for the Defence Dental Agency in Germany

In my spare time, I am a Girl Guide leader and enjoy visiting the theatre.

And finally, my favourite quotation that sums up my attitude to life is:

"When you can't change the direction of the wind — adjust your sails."
- Quote from well-known American author of Life's Little Instruction Book. H. Jackson Brown Jr

Rebecca Morris (Partner) Dip DPM

Coach / Tutor at Glenys Bridges and Partners Practice Pathways

www.rebecca-morris.co.uk

Rebecca Morris

I am very much a 'people person' and enjoy spending time motivating like-minded dental colleagues. My passion is supporting dental professionals in their work.

After working for 16 years as a dental practice manager, I met my mentor Glenys and studied for level 4 and 5 management qualifications.

My work has included running a two-site dental business in the Southampton area as their Business Manager. My responsibilities were to grow the practices and increase their profitability by supporting and guiding their practice managers.

I have also worked for DPAS Ltd, where I supported 140 dental practices in the South and South East, by sharing my dental practice management knowledge to help them to build and market their businesses.

At a time before dental nurses were registered with the GDC, I was part of the team that created the Dental Nursing Magazine; this publication has allowed the dental nurses to have their say and is widely known and respected throughout the dental profession. I have also developed and run local training and support groups for dental nurses.

I enjoy working with the general public and working closely with dental teams. I strive to build good working relationships and would like to pass on my know-how to help new managers gain important skills and recognition.

Emma Farrell RDN

Tutor & Assessor at Glenys Bridges and Partners Practice Pathways

Emma Farrell

My journey in Dentistry began as a receptionist in 2005, when I started working in an NHS practice in Ely. Within a year, I decided that I needed a challenge and began my dental nursing career.

In 2011, I received my NEBDN Dental Nursing Diploma, I joined Enhance Dental Clinics, private practice in 2013 and soon developed the skills and experience to assist in complex surgical and implant nursing.

I now work in the role of Implant Coordinator at Enhance, a job that I really enjoy because it enables me to work closely with my team and provide high standards of dental care for our patients.

In 2017 I studied with Dawood and Tanner and received my NEBDN Implant Nursing Certificate. This is where I met Glenys, who became my mentor.

In 2018 I contacted Glenys when I wanted to take on a mentor or leadership role. Glenys advised me to take on a Diploma in Teaching qualification, of which I did. The course was hard work, but I soon realized I wanted the challenge of teaching other dental nurses.

After achieving my diploma, I was asked to work as a tutor and assessor for Glenys Bridges and Partners Practice Pathways.

I still work full time at Enhance Dental Practice as an Implant coordinator, and I'm now head of education for my team. I feel My work at Enhance gives me the added bonus of understanding of day to day work in a dental practice.


Our Partners

We work with the following trusted partner organisations to provide an ever-growing range of management services and team development opportunities:

EP Denta

Edita Pociuviene EP Denta

Successful people are not gifted - they work hard, stay focused and succeed on purpose!

Everyone can do it - I will show you how!

I have worked in dental practices for over 19 years and what a journey it has been!

Starting my career in a clinical role, I soon realised I was really enjoying being more involved within the practice. I naturally took on a leadership role and soon discovered my ability to influence my team and achieve great results through people. Yes, I have struggled too and made mistakes. It was not always smooth sailing but my determination soon lead me onto the path of business and compliance management.

Working in Private, NHS, Specialist Referral and Implant Training Clinics, gave me a good insight into the business of dentistry and the power of great leadership. Everything I did then and do even more now, is driven by passion and genuine interest to get the best out of people and help them find fulfilment in their roles. Results always translate into a better working environment, productive teamwork, higher levels of motivation and happier patients who will generate further business. That's what keeps me going and it's so powerful!

My ultimate goal is to help dental professionals discover their confidence, build their knowledge and skills so they are ready to take control when it comes to creating and maintaining systemised, compliant and profitable dental practices with patient focused systems and committed teams.

www.epdenta.co.uk

Dawood and Tanner Academy

In June 2015 Glenys Bridges Practice Pathways joined a collaboration with Dawood and Tanner Academy, to continue to provide existing programmes in an extended range of formats, including workshops from our Central London training rooms. The Academy consists of three divisions:

  • Dental Nursing Pathways
  • Non-clinical Pathways
  • Specialty Training for Dental Surgeons

Dawood and Tanner Academy is an accredited training centre, delivering:

  • NEBDN Qualifications - including their latest flagship Dental Implant Nursing Programme
  • Lifetime Awarding Qualifications in a wide range of non-clinical skills for dental businesses
  • Certificated Extended Duties Dental Nursing training

Quality Endorsed

Open College Network

Testimonials

The first steps in Implant Dental Nursing course has given me all the basic knowledge I require to start Implant nursing.Emma has been an amazing tutor and has given me so many tips and advice. The course has really helped me with understand what I can and can’t do when I have donned and sterile. It has also taught me the terminology I need and how I can track the patients progress which I stered using in practice straight away. Brilliant course and would recommend it to anyone starting out with Implants

Hannah Berwick, First Steps in Implant Dental Nursing

I can not thank Becki enough for her amazing tutoring throughout this course. Her knowledge and experience gave me a real insight into the role of a Practice Management. Becki was always patient and went the extra mile to ensure I was getting the most out of the course - thank you Becki! The student portal was very easy to use and the course material provided was very informative. I would highly recommend Glenys Bridges and I look forward to my journey as a qualified Practice Manager.

Hana Iqbal, Level 4 Dental Practice Management

I started the introduction to team leading skills for dental nurses and carried on to the higher skills for lead dental nurses. The course has given me lots of new ideas to help with my team and given me a greater understanding of my role as a lead dental nurse. It taught me things that I never realised are part of my job role and I’m looking forward to getting more involved in different areas at my practice. Glenys was very flexible with tutorial times and worked around when I was free and set achievable goals that suited my work and home life. I would definitely recommend this course to lead dental nurses and I can’t wait to start my next course!

Hannah Berwick, Higher Skills for Lead Dental Nurses- S2 Home

I found this course extremely helpful in explaining how I as a dental nurse can help to assist the dentists and the patient during a rubber dam procedure. I am interested in completing further training in placing rubber dam myself, especially with the current circumstances p.

Hannah Berwick , Introduction to rubber dam for dental nurses-Individual CPD

It helped me understand why a rubber dam is used

Ss, Introduction to rubber dam for dental nurses-Individual CPD

I really enjoyed learning what it takes to become a care coordinator and the skills needed. Emma was such a great help in developing my knowledge beyond my potential. I am really grateful that that I had her as a tutor as she made me gain further understanding of how this role should be applied in practice. I am looking forward to put this new qualification to use and I hope to pick up more qualifications from this platform :)

Sarah Nsiah- Amoakoh, Higher Skills in Dental Care Coordination

I found this implant dental nursing ECPD course extremely useful. I am the lead dental nurse at my practice and we are in the process of our new implantologist starting. I knew nothing about implant nursing before this course but now I know terminology, the difference between a sterilised nurse and a non sterilised nurse, the correct way to set up the surgery and so much more. This has given me the basic knowledge I require to assist our implantologist.

Hannah Berwick, Introduction to Implant Dental Nursing- Individual CPD

My third course with Glenys and I would definitely recommend to anyone great help along the way and flexible tutorial times ! Can’t wait to start the next one!!

Lucy Willis, Lead Roles for Care Excellence 2020-Active In-house virtual CPD

My third course with Glenys and I would definitely recommend to anyone great help along the way and flexible tutorial times ! Can’t wait to start the next one!!

Lucy Willis, Lead Roles for Care Excellence 2020-Active In-house virtual CPD

I recently completed the Advanced Team Leading Skills for Dental Nurses S-1. I have 20 years experience of working as a dental nurse and stepped into the role of a lead nurse a few years ago. Although I am a very experienced nurse I initially found stepping into this role a bit tough as I wasn't used to managing others and didn't like asking the other nurses to do things. I would actually do them by myself rather than ask. Throughout this course I learnt that it is important to allocate and delegate tasks to the other nurses.This gives me time to do other tasks I have to do and also makes the other nurses role more enjoyable as they are being given the opportunity to do something different. I had Edita as my tutor and she was fantastic. She was very upbeat and passionate when we had our tutorials each week. Her passion also made me feel motivated. This course and Editas support made me believe in myself. I would highly recommend and look forward to doing further training with Glenys Bridges in the future. The best part of this course for me was gaining my Certificate of Acheivement.

Lisa Clark, Advanced Team Leading Skills for Dental Nurses -S 1

I have been a member of the Glenys Bridges team for over a two and a half years, and have been treated with respect and care ever since. Glenys is very professional, enlightening and insightful to individual student needs. My tutoring sessions with her are really amazing and transformative for me, and she helped me to progress from a Lead dental nurse to Practice Manager. I was going through a rough time and I wasn't sure I would make it, but she showed me that I am important and helped me get through the tough time. Thank you for the past few years, I’ve really enjoyed working with you, and I feel it has been a valuable experience. I have already recommended your services and will continue to do so!

Patrycja Galonzka , Level 5 Diploma for Dental CQC Registered Managers (RQF)

I have completed the Higher Skills for Lead Dental Nurses course with the amazing tutor Edita. Edita is such a warm and friendly person with unavailable knowledge and experience. She helped me to go through the whole course smoothly, without stress and always with good advice. During all tutorials, Edita was giving me support and she motivated me to believe in myself and my future. The skills and knowledge I gained during this course help me every day at work to be a good and confident Lead Nurse. I put into practice everything I have learned and I love to share my knowledge with my colleagues. I would higtly recommend all courses provided by Glenys Bridges and Partners to everyone

Justyna P, Higher Skills for Lead Dental Nurses- S2 Home

This course has been extremely enlightening, useful and enjoyable. The workshops for me were the highlight of the course as its great to interact with others and have all that lovely information explained to you. As I am about to help set up a new business the whole course has set me up to do this with knowledge , tools and confidence. Glenys is a great tutor and offered as much support as I felt I needed and never put me under pressure. I feel sad I have finished the course but hope to attend workshops run by Glenys in the future. Many thanks Sandra Kudla

Sandra Kudla, Advanced Dental Practice Management Skills S3

I am a mature student and without the encouragement and the belief I my ability I truly believe I would not have been able to complete the course. As a result of completing this course I feel that as a Dental Nurse I have both gained confidence in myself and my ability and have a wealth of new knowledge to use in my job. I can not thank you enough Edita x you are amazing x

Heidi, Advanced Team Leading Skills for Dental Nurses -S 1

I've just completed my Course in High skills in Dental Care Coordination and I honestly couldn't recommend Glenys Bridges enough. Had continuous support from Edita my tutor throughout the Course to help me achieve it! The webiste is simple and easy to use to upload work. I have gained great knowledge on Care Coordination and I am very happy I did my course with Glenys Bridges! Highly Recommend

Zoe , Higher Skills in Dental Care Coordination

This course was a great course to complete alongside my working week. I was able to complete studies at my own pace and receive support from tutors whenever needed. The high point of this course was learning how to performance manage and support my staff effectively to ensure they develop fully in their career. This also means that the business get the best out of their staff. I have benefited hugely from this course as it has given me the confidence to manage my practice effectively and provided me with the knowledge to apply to my work. The tutor support with Gleny's Bridges is second to none. I was able to receive support and advice whenever needed. I would definitely recommend them as a course provider.

Amy Littler , Level 4 Dental Practice Management

I found the course really helped me as I'm newly lead nurse. I found Becki really helped me with different approaches to leading my team. I even spoke to Becki about helping me with preparation to selling our practice. Becki is a great teacher and really cares for the people she helps.

ET, Introduction to Team Leading Skills for Dental Nurses- Home.

Dear Glenys and Edita, The course, Introduction to Team Leading was extremely informative and the approach/teaching was very professional. The one day worship help me recognise differences between being a Manager and Team Leader, and give me an opportunity to gain initial knowledge how to communicate and inspire Dental Nurse Team. I am very keen to enhance my skills and knowledge in this direction.

AB, Introduction to Team Leading for Dental Nurses- Workshop

Ways To Contact Us

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Telephone Number

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07973 361 390

Postal Address

Please send any post to:

Glenys Bridges & Partners
Practice Pathways

24 Farnworth Grove
Castle Bromwich
Birmingham
B36 9JA
United Kingdom

Dental Training Course Provider of the Year 2020/21 Winner