Meet the Team
Glenys Bridges. CMIPD, Dip DPM
Over many years of experience in training and consultancy with all types of dental practices and having developed qualifications in practice management, reception and treatment coordination I have trained more than 1,000 dental professionals. Over the years I have been a regular contributor to dental journals and have spoken at Conferences throughout the UK and in Europe. If you are one of those, who read my practice management articles, or bought my books, you will know something about my work. If you don't, here's a bit about me.
I am the managing partner at Glenys Bridges and Partners Practice Pathways , specialising in delivering training and qualifications for dentists, nurses, practice managers, receptionists, treatment coordinators and mentors. I strongly believe in a whole team approach for high-quality patient care, and this is evident in my approach to training and development. Now more than ever the greatest investment made by dental practices is in their people, my mission is to ensure my clients see an excellent return on their investment.
Some of the many highlights of my career to date (I hope there'll be more to come) include:
- Authoring four dental management books (Dental Reception and Practice Management & Dental Practice Management)
- Being awarded the British Dental Association (BDA) Certificate of Merit
- Developing and delivering training events for dental practice staff in Australia
- Being a member of the judging panel for The Dental Awards since 2003-2019
- Helping found the British Dental Practice Managers Association (BDPMA)
- Speaking at numerous BDA Conferences
- Delivering team training for the Defence Dental Agency in Germany
In my spare time, I am a Girl Guide leader and enjoy visiting the theatre.
And finally, my favourite quotation that sums up my attitude to life is:
"When you can't change the direction of the wind — adjust your sails."
- Quote from well-known American author of Life's Little Instruction Book. H. Jackson Brown Jr
Rebecca Morris (Partner) Dip DPM
Coach / Tutor at Glenys Bridges and Partners Practice Pathways
I am very much a 'people person' and enjoy spending time motivating like-minded dental colleagues. My passion is supporting dental professionals in their work.
After working for 16 years as a dental practice manager, I met my mentor Glenys and studied for level 4 and 5 management qualifications.
My work has included running a two-site dental business in the Southampton area as their Business Manager. My responsibilities were to grow the practices and increase their profitability by supporting and guiding their practice managers.
I have also worked for DPAS Ltd, where I supported 140 dental practices in the South and South East, by sharing my dental practice management knowledge to help them to build and market their businesses.
At a time before dental nurses were registered with the GDC, I was part of the team that created the Dental Nursing Magazine; this publication has allowed the dental nurses to have their say and is widely known and respected throughout the dental profession. I have also developed and run local training and support groups for dental nurses.
I enjoy working with the general public and working closely with dental teams. I strive to build good working relationships and would like to pass on my know-how to help new managers gain important skills and recognition.
Emma Farrell RDN
Tutor & Assessor at Glenys Bridges and Partners Practice Pathways
My journey in Dentistry began as a receptionist in 2005, when I started working in an NHS practice in Ely. Within a year, I decided that I needed a challenge and began my dental nursing career.
In 2011, I received my NEBDN Dental Nursing Diploma, I joined Enhance Dental Clinics, private practice in 2013 and soon developed the skills and experience to assist in complex surgical and implant nursing.
I now work in the role of Implant Coordinator at Enhance, a job that I really enjoy because it enables me to work closely with my team and provide high standards of dental care for our patients.
In 2017 I studied with Dawood and Tanner and received my NEBDN Implant Nursing Certificate. This is where I met Glenys, who became my mentor.
In 2018 I contacted Glenys when I wanted to take on a mentor or leadership role. Glenys advised me to take on a Diploma in Teaching qualification, of which I did. The course was hard work, but I soon realized I wanted the challenge of teaching other dental nurses.
After achieving my diploma, I was asked to work as a tutor and assessor for Glenys Bridges and Partners Practice Pathways.
I still work full time at Enhance Dental Practice as an Implant coordinator, and I'm now head of education for my team. I feel My work at Enhance gives me the added bonus of understanding of day to day work in a dental practice.
Catherine Rowberry RDN
Tutor at Glenys Bridges and Partners Practice Pathways
I have over 30 years’ experience in dentistry, completing my training at The University of Manchester Dental Hospital. I hold the NEBDN Dental Nurse Diploma, The University of Manchester Dental Hospital certificate for Dental Nurses, The Royal Society of Health Certificate in Oral Health education as well as qualifications in assessing and teaching.
I have worked in many dental settings including NHS, Private UK, and offshore practices working in varied roles such clinical co-ordinator at The Dental Care Professional School in Manchester Implant Co-Ordinator and Practice Manager.
Working as a Practice Manager I understand the importance of dental nurses developing their expertise, knowledge, and skills through training.
Having seen and been directly responsible for supporting dental nurses I enjoy helping them reach their full potential through teaching and mentoring.
Our Partners
We work with the following trusted partner organisations to provide an ever-growing range of management services and team development opportunities:
EP Denta
Successful people are not gifted - they work hard, stay focused and succeed on purpose!
Everyone can do it - I will show you how!
I have worked in dental practices for over 19 years and what a journey it has been!
Starting my career in a clinical role, I soon realised I was really enjoying being more involved within the practice. I naturally took on a leadership role and soon discovered my ability to influence my team and achieve great results through people. Yes, I have struggled too and made mistakes. It was not always smooth sailing but my determination soon lead me onto the path of business and compliance management.
Working in Private, NHS, Specialist Referral and Implant Training Clinics, gave me a good insight into the business of dentistry and the power of great leadership. Everything I did then and do even more now, is driven by passion and genuine interest to get the best out of people and help them find fulfilment in their roles. Results always translate into a better working environment, productive teamwork, higher levels of motivation and happier patients who will generate further business. That's what keeps me going and it's so powerful!
My ultimate goal is to help dental professionals discover their confidence, build their knowledge and skills so they are ready to take control when it comes to creating and maintaining systemised, compliant and profitable dental practices with patient focused systems and committed teams.
Dawood and Tanner Academy
In June 2015 Glenys Bridges Practice Pathways joined a collaboration with Dawood and Tanner Academy, to continue to provide existing programmes in an extended range of formats, including workshops from our Central London training rooms. The Academy consists of three divisions:
- Dental Nursing Pathways
- Non-clinical Pathways
- Specialty Training for Dental Surgeons
Dawood and Tanner Academy is an accredited training centre, delivering:
- NEBDN Qualifications - including their latest flagship Dental Implant Nursing Programme
- Lifetime Awarding Qualifications in a wide range of non-clinical skills for dental businesses
- Certificated Extended Duties Dental Nursing training