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Glenys Bridges and Partners Practice Pathways

Our courses were designed with you in mind

In the healthcare sector, the continual development of skills and services is an absolute requirement. On 1st September Glenys Bridges Training entered the next exciting stage of our continuous development when Glenys Bridges Practice Pathways becomes Glenys Bridges and Partners - Practice Pathways so that we can offer new courses and services for dental professionals.

Edita Pociuviene and Rebecca Morris who are already well known to our students as they have provided excellent training services to them over the past year will step up to full partner status.

Along with our existing range of training and CPD , we will offer new qualifications through the National Open College Network - West Midlands. Starting with a Level 4 Diploma in Dental Practice Management, and a Level 5 Diploma for Registered Managers.

We will help practices produce their own quality endorsed in-house training programmes for team development and eCPD.

All of our courses and qualifications were designed with you in mind, and we will continue to develop the qualifications you need to provide your patients with outstanding care and treatment.

About you

At a time of increasing opportunities for dental professionals, it makes sense to invest in training and development to extend your skills sets.

We recognise how demanding it can be to study for a professional qualification whilst balancing work and home responsibilities; so we have designed a range of flexible training programmes to enable students to maintain a work-life balance, whilst developing academic, professional and personal management skills.

This is how our courses work:


All of our programmes are tutor led. Each student is guided by a personal tutor; distance learning students benefit from the ability to choose when and where they study with the support of a mentor/tutor. In addition, we have a growing number of training partners, some of whom offer our courses in workshop formats. Details are available on request.

Each programme teaches a range of recognised legal and ethical codes which dental professionals must observe. This enables students to embed GDC and Quality of Care regulations into their professional development.

Online aspects

Learning materials and a range of reference materials are provided online. Students work is uploaded directly onto our online Student Pathway where tutors access your work to provide feedback and guidance.

Our learning materials are set entirely within the dental practice workplace so that students can contextualise the learning for their own practice.

Courses consist of subject units each of which has Learning Activities to develop knowledge and understanding of the subject matter, Course Notes and Assignment Briefs to guide the content of assignments for assessment.

Course Fees

Course fees can be staged (and paid by instalment if requested). On booking, you will pay a booking deposit. The remainder of your course fee will be paid on the invoice; payments can be spread over nine instalments on request. An additional examination fee will be charged for qualification courses only.

Assessment fees for our quality endorsed programmes are included in the course fee. Our Programmes are Quality Endorsed by the Open College Network West Midlands – an Ofqual regulated awarding organisation.

Glenys Bridges

Find Out More About My Courses

Dental Practice Managers Facebook Community

An online community for practice managers and receptionists with management duties

Practice managers are possibly the most diverse group of managers in the world. Their diversity covers every spectrum from education, management experience, practice size, age, gender.

Dental Practice Managers

Dental Practice Managers

There's potential for diversity to bring about amazing benefits for businesses and individuals when a range of diverse elements are networked together.

In order to apply to join this group and benefit from the wealth of experience and support this closed secret group of accepted members offers - click on this link send me your Facebook ID:

Dental Practice Managers Facebook Page

To read the table of programmes below, swipe or scroll across to the right:

Practice Management


Care Coordinator

Dental Nursing


Introductory Courses

Level 3 and 4

Introductory Course

Introductory Course

Introductory Course

Supervisory skills for lead dental nurses

Introductory Course

Level 3

Award, Certificate, Diploma

Practical Reception Skills

Level 3 Certificate in Care Coordination Skills

Award in supervisory skills for lead dental nurses

Advanced Mentoring skills

Level 4

Award, Certificate, Diploma

Reception Lead Skills


Certificate in supervisory skills for lead dental nurses



Fast Track Introduction to Management




CQC Registered manager





Safeguarding Lead





Level 5 Diploma in Strategic Team Leadership





Meet the Team

Glenys Bridges. CMIPD, Dip DPM

Glenys Bridges

Over many years of experience in training and consultancy with all types of dental practices and having developed qualifications in practice management, reception and treatment coordination I have trained more than 1,000 dental professionals. Over the years I have been a regular contributor to dental journals and have spoken at Conferences throughout the UK and in Europe. If you are one of those, who read my practice management articles, or bought my books, you will know something about my work. If you don't, here's a bit about me.

I am the managing partner at Glenys Bridges and Partners Practice Pathways , specialising in delivering training and qualifications for dentists, nurses, practice managers, receptionists, treatment coordinators and mentors. I strongly believe in a whole team approach for high-quality patient care, and this is evident in my approach to training and development. Now more than ever the greatest investment made by dental practices is in their people, my mission is to ensure my clients see an excellent return on their investment.

Some of the many highlights of my career to date (I hope there'll be more to come) include:

  • Authoring four dental management books (Dental Reception and Practice Management & Dental Practice Management)
  • Being awarded the British Dental Association (BDA) Certificate of Merit
  • Developing and delivering training events for dental practice staff in Australia
  • Being a member of the judging panel for The Dental Awards since 2003-2019
  • Helping found the British Dental Practice Managers Association (BDPMA)
  • Speaking at numerous BDA Conferences
  • Delivering team training for the Defence Dental Agency in Germany

In my spare time, I am a Girl Guide leader and enjoy visiting the theatre.

And finally, my favourite quotation that sums up my attitude to life is:

"When you can't change the direction of the wind — adjust your sails."
- Quote from well-known American author of Life's Little Instruction Book. H. Jackson Brown Jr

Rebecca Morris. Dip DPM

Coach / Tutor at Glenys Bridges and Partners Practice Pathways


Rebecca Morris

I am very much a 'people person' and enjoy spending time motivating like-minded dental colleagues. My passion is supporting dental professionals in their work.

After working for 16 years as a dental practice manager, I met my mentor Glenys and studied for level 4 and 5 management qualifications.

My work has included running a two-site dental business in the Southampton area as their Business Manager. My responsibilities were to grow the practices and increase their profitability by supporting and guiding their practice managers.

I have also worked for DPAS Ltd, where I supported 140 dental practices in the South and South East, by sharing my dental practice management knowledge to help them to build and market their businesses.

At a time before dental nurses were registered with the GDC, I was part of the team that created the Dental Nursing Magazine; this publication has allowed the dental nurses to have their say and is widely known and respected throughout the dental profession. I have also developed and run local training and support groups for dental nurses.

I enjoy working with the general public and working closely with dental teams. I strive to build good working relationships and would like to pass on my know-how to help new managers gain important skills and recognition.

Edita Pociuviene. Dip DPM

Coach / Tutor at Glenys Bridges and Partners Practice Pathways


Edita Pociuviene EP Denta

People are not successful accidentally - successful people work hard and succeed on purpose! Everyone can do it - I can show you how!

So far I have spent 18 years working in the dental industry, and it has been such an exciting journey!

I am truly grateful to every dental professional I have worked with because they had faith in me and gave me opportunities to build my confidence and skills and become who I am today. I am ready to share all of the knowledge and experience I have gained with you if you are ready to step up your career and make the change.

My greatest passion and primary focus is to help dental professionals develop their confidence and find excitement in their roles. I consider that it is important to know "why" the change is needed, to discover "where" you want to go and identify the tools, training and support you need to reach your full potential and build a sustainable career.

Within 18 years of working in clinical, practice and business management roles in Fully Private, NHS, Specialist Referral and Implant Training Clinics, I had many sleepless nights too. I can fully relate to all the challenges and struggles that dental professionals and business owners face every day.

I could share with you the tried and tested strategies I have found. These are solutions focusing on in-house systems, effective communication and team training. I know from experience, getting this right, will instantly boost your monthly revenue and help you build loyal, high performing teams. All this will translate into better efficiency, higher treatment acceptance, returning happy patients, new referrals and increased turn-over with more profit!

I am naturally results driven, and I will not back down until we achieve what we set out to achieve at the start of our journey. When you succeed - I succeed with you!

With my guidance and support, you will have an efficient and profitable dental practice, patient-focused systems, confidence and leadership skills to create the people you need!

Dawood and Tanner Academy

In June 2015 Glenys Bridges Practice Pathways joined a collaboration with Dawood and Tanner Academy, to continue to provide existing programmes in an extended range of formats, including workshops from our Central London training rooms. The Academy consists of three divisions:

  • Dental Nursing Pathways
  • Non-clinical Pathways
  • Specialty Training for Dental Surgeons

Dawood and Tanner Academy is an accredited training centre, delivering:

  • NEBDN Qualifications - including their latest flagship Dental Implant Nursing Programme
  • Lifetime Awarding Qualifications in a wide range of non-clinical skills for dental businesses
  • Certificated Extended Duties Dental Nursing training

Dental Reception and Practice Management

Dental Reception and Practice Management

This book is an introduction to dental practice administration. It is an essential companion to all aspects of reception work and practice management duties. The book covers vital interpersonal skills and the important aspects of business management and marketing relevant to dentistry. In addition it explains the development of dental care and the range of available treatments, enhancing the reader's understanding and awareness of the necessary clinical aspects of dentistry.

Buy Now >

Dental Practice Management

Dental Practice Management

This book has been written to show a range of management theories in the context of dental practice management. Since the early 1990s the management role in dental businesses has become increasingly formal and structured. A significant milestone in this evolution was the introduction of the Health and Social Care Act 1998 which places a requirement on practices to deliver on a range of patient focused quality management requirements. With authoritative bodies appointed in all regions of the UK to measure compliance this book can help practice management teams to set and implement quality standards.

Buy Now >

Latest Blog Posts


Having been employed as a head dental nurse for many years, I'd reached a point in my career where it was 'make or break'. I was struggling to find a potential employer whom would take me seriously in wanting to progress into practice management and had numerous unsuccessful interviews. I found Glenys Bridges Dental Practice Management course online and thought I would give it a go. Little did I realise at the time of enrolling that this course would open up new doors for myself and give me the knowledge and confidence to succeed into practice management. As the course progressed, so did my confidence. I looked forward to my tutorials and the course is set out in a way which tackles each topic in an order which is easy to digest. I can honestly say that this course was the turning point in my career and I am now the proud practice manager of a lovely orthodontic practice. I love my new role and am utilising many things learnt in the course such as people management and business planning. I cannot thank Glenys Bridges enough for her support and feel very lucky to have had such a knowledgeable mentor.

Shelley Lord

The course was very specific and has a lot off new informations to me and I really enjoyed reading the notebook. * the high point was when I reach to know about the different types of management theories and the hierarchy theory. * I really gained a lot off new informations about the management styles and the main differences between management and leadership. * The tutor was very easygoing and as non English native speaker the tutor was very clear when she was explaining to me and in all classes that I had and she was happy to answer all my enquires. * I think I got all the support to finish my course with a good understanding and a good amount of knowledge. * I like to say thank you for your great support and care and I hope to join the next level of course as soon as I can.

Issa Al Husaini , Introduction to Supervisory Dental Practice Management

I have found the Team Lead Dental Nurse skills a really useful training course. Becki has been a great support throughout the course with regular contact sessions. Not only has she given me support and advise through the course but also on a personal level giving me examples and support on a real life basis within my job role. Which I found helpful during the first few weeks of me new position.

RP, Advanced Team Leading Skills for Dental Nurses -S 1

I now have more confidence with distance learning after doing this introduction course. I am looking forward to working with Glenys in the future. Many thanks.

Michelle Hammond, Introduction to Operational Dental Practice Management

I am doing a Level 3 Advanced Diploma in Dental Practice Management with Rebecca Morris. I'm really enjoying the course so far, I am currently working my way through my second unit of work, after achieving 100% on my unit 1. The support provided by Becki every week is just brilliant, she explains everything I need to know in order to complete my course work. The regular phone calls keeps motivation throughout the process. I'm also finding the course is already taking effect in day to day work, which is extremely useful! Overall brilliant course and amazing tutor!

Sarah Toye, Advanced Operational Dental Practice Management Skills S3

For me being new to the management field, this course has opened my mind to new thinking ways and leadership styles .. it was easy to digest and clear to follow specially having Becki my tutor, thing wear smooth as she was very supportive and always available to be contacted..

Yassmen Al lawati Sr. dental nurses ( conscious sedation), Introduction to Supervisory Dental Practice Management

The course was well designed with lots of content useful to lead dental nurses. Being able to work independently but knowing there was support in the form of course notes and tutor backup. Glenys was very accommodating -offering tutorials and very prompt feedback via email. I am already implementing some of the advice & information I received. I can not fault the support I received and would highly recommend it to friends and colleagues.

SP, Advanced Team Leading Skills for Dental Nurses- S2 HEE

Absolutely loving the course so far and I have put into practice everything I have learnt , Edita is a fantastic tutor and puts her heart and soul into teaching. looking forward to the next part of the course

HH, Advanced Team Leading Skills for Dental Nurses -S 1

I thought the course was very informative and value for money. I feel much more confident in my role than i did before. I felt my tutor was amazing, she was so supportive of me and believed in me when i did not believe in myself. I would recommend this course to all dental nurses as its content and structure is faultless, and will give you the confidence you need to be a great leader.

Heidi , Introduction to Team Leading Skills for Dental Nurses- Home.

The course is well laid out and practical in terms of the skills required for Practice Management. This has given me valuable learning in order to go ahead and have the understanding about how to tackle situations that arise in management. Glenys is always supportive and offers sound and easy to understand advice and guidance. I would recommend this course to anyone hoping to pursue a position in Practice Management or to support anyone currently within the role.

Jo Wrigglesworth, Level 4 Diploma in Dental Practice Management

I have just completed the care coordination course with Edita, who was absolutely brilliant from start to finish. She gave me the confidence to believe I was able to keep going, even in the areas I found tricky. The course has developed my skills and confidence and will be used in my day to day work life.

Christine , Level 4 Certificate in Dental Care Coordination

Ways To Contact Me

Email Me

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Telephone Number

You can phone me on:

07973 361 390

Postal Address

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Glenys Bridges & Partners
Practice Pathways

24 Farnworth Grove
Castle Bromwich
B36 9JA
United Kingdom