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Practice Management Courses

We have compiled a comprehensive set of practice management training courses for the whole team. Click on a course title for more information and apply online today.


Free Professional Courses for Academic Students

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A Fast Track Welcome to Dentistry

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Blended Learning

£500.00

When practices recruit for administrative roles from non-dental backgrounds, this program offers an overview of the dental profession in a 1-2-1 coached format. This program is awarded by Aim Qualifications Offers 50 Guided Learning Hours

Deposit: £100.00

Advanced Dental Practice Management Skills

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Blended Learning

£1,210.00

This Quality Assured program, which is awarded by Aim Qualifications covers management theories for staff management, regulatory compliance, budget control, project management and problem-solving. It then goes on to use these theories in practical projects

Deposit: £1,110.00

Advanced Dental Reception Skills

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Blended Learning

£509.00

The skills and aptitudes of the reception team are hugely influential to reaping the benefits of excellent customer care, showcasing the clinical excellence of the practitioners and building your patient list. The right receptionist, with the right skills and approach, will ensure the smooth running of the practice- covert enquires into new patients and more importantly guarantee that all important excellent patient experience. Patients judge the quality of their dental care on that aspect of the dental experience they understand best - such as how they are greeting, whether treatment delivery is streamlined and whether the promises made to them are kept. This course requires study at level 3. At this level, students need to have English Functional Skills at Level 1. If the tutor advises that functional skills training is required, this may involve additional functional skills training at my own cost.

Deposit: £125.00

Advanced Skills For Dental Decontamination Leads

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Blended Learning

£499.00

The Advanced course consists of three units

Deposit: £100.00

Advanced Skills in Dental Care Coordination

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Blended Learning

£709.00

Advanced Skills in Dental Care Coordination is awarded by Aim Qualifications. The training is delivered in a 1-2-1 coached format and covers the basic skills required to create and run an effective Care coordination programme. At the Advanced level learning is assessed through a missing words assessment

Deposit: £609.00

Advanced Team Leading Skills for Dental Nurses

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Blended Learning

£709.00

This program enables Lead dental nurses to develop leadership and management skills relevant to their team role. Initially working at level 3, and then learners are given the option to upgrade to level 4 by completing additional work. Before applying please call 07973361390 to check venues and availability .This course requires study at level 3. At this level students need to have English Functional Skills at Level 1. If tutor advises that functional skills training is required, this may involve additional functional skills training at my own cost. Learners will need to ringfence time for my tutorials- 30 mins per week and study time of at least- 2 hours per week Learners must produce coursework in the Microsoft Word Format This program is awarded by Aims Awarding

Deposit: £609.00

Diploma for Dental CQC Registered Managers (RQF) Level 5

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Blended Learning

£2,700.00

The RQF (Regulated Qualifications Framework) is a framework that provides a way to structure and recognize qualifications in England, Wales, and Northern Ireland. It is a system that helps to understand the level and complexity of different qualifications. A customized framework refers to a tailored version of the RQF that is specifically designed for a particular organization or industry. This means that the framework is adapted to meet the specific needs and requirements of the organization or industry, taking into account the skills, knowledge, and competencies that are relevant to that particular context. The role of CQC Registered Provider and Registered Manager is developing on an ongoing basis. This programme has been designed to enable CQC Registered Managers to develop a range of knowledge and skills to enable them to keep ahead of quality management and its nature of ongoing improvement. This program reflects the care sector’s standard professional development qualification for registered managers and involves four core units

Deposit: £2,700.00

First Steps in Care Coordination

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Workshop

£260.00

Teams introducing care coordination encounter a range of challenges, some of which may deter the team and undermine the success of the programme. This training is delivered in a 1-2-1 coached format and will enable teams to navigate these and other difficulties and realise the full potential of care coordination for patient care and team motivation. This blended learning programme offers guided learning activities, one to one tutor contact, and assessment of written work, for the preparation and introduction of care coordination systems This course requires study at level 3. At this level students need to have English Functional Skills at Level 1. If tutor advises that functional skills training is required, this may involve additional functional skills training at my own cost. Learners must produce coursework in the Microsoft Word Format

Deposit: £260.00

First Steps in Implant Dental Nursing

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Blended Learning

£260.00

The aim of this course is to introduce qualified dental nurses to the skills required for excellence in Implant Dental Nursing. This will cover knowledge and skills in practice by exploring a range of skills and techniques in the context of high-quality dental services. This course is Awarded by Aim Qualifications

Deposit: £100.00

First Steps in Peer Mentoring Skills

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Blended Learning

£260.00

This programme is delivered in a 1-2-1 coached format and introduces mentoring skills and strategies for workplace learning and good practice. Learners will be asked to complete written tasks to demonstrate their learning . The programmes is available in-house or as a distance learning programme with one-to-one tutorials

Deposit: £100.00

Foundation Course for Dental Practice Managers (Web Based)

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Blended Learning

£250.00

This introduces the fundamental skills of management. Delivered in a 1-2-1 coached format and determines the most suitable level of study for the student to progress in their management education. Over approximately four weeks this blended learning programme offers 4 x 30 mins, one-to-one tutorial by Skype, Face time or telephone and is worth 12 hours verifiable eCPD- Criteria Group B

Deposit: £250.00

Foundation Course for Dental Practice Mangers- (Workshop)

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Workshop

£195.00

This one-day workshop introduces the fundamental skills of management for students wishing to follow an academic management education pathway. Using learning activities and case studies the course explores theories and practice of management in the dental care setting

Deposit: £195.00

Foundation Dental Care Coordination Course

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Blended Learning

£125.00

This programme covers the first outcome of the full care coordination certificate course. The programme is delivered in a 1-2-1 coached format to enable dental professionals to realise the full potential of care coordination for patient care and team motivation. This blended learning programme offers guided learning activities, one to one tutor contact, and assessment of written work, for the preparation and introduction of care coordination systems This course requires study at level 3. At this level, students need to have English Functional Skills at Level 1. If tutor advises that functional skills training is required, this may involve additional functional skills training at my own cost. Learners must produce coursework in the Microsoft Word Format

Deposit: £125.00

Foundation Dental Reception Skills 2024

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Blended Learning

£125.00

This programme is delivered in a 1-2-1 coached format and consists of 3 learning outcomes and 12 Guided Learning Hours (GLH) over three weeks to provide an introduction to the dental profession. The training is highly specialised and looks at the structure and culture of the work of dental teams. Each outcome is introduced with a one-to-one tutorial following which, participants are required to complete assignments in a write-in assessment book to demonstrate their learning in the context of their day-to-day work. The assignments measure participants’ ability to demonstrate understanding and practical applications for learning.

Deposit: £125.00

Foundation for Lead Receptionist Skills

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Blended Learning

£125.00

This programme covers the first outcome of the Higher Lead Receptionist Course. The programme is delivered in a 1-2-1 coached format to enable dental professionals to realise the Lead Receptionist Role's full potential for patient care and team motivation. This blended learning programme offers guided learning activities, one to one tutor contact, and assessment of written work to develop reception systems. This course requires study at level 3. At this level, students need to have English Functional Skills at Level 1. If the tutor advises that functional skills training is required, this may involve additional functional skills training at my own cost. Learners must produce coursework in the Microsoft Word Format.

Deposit: £125.00

Foundation Infection Control Nurse Skills

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Blended Learning

£125.00

Course Outline This introductory programme consists of four learning activities and one assignment. The programme is delivered over six weeks as an introduction to practical team-leading skills. The training is highly specialised and looks at skills and techniques for management success in the current economic and regulatory climate. This programme covers skills equivalent to the National Curricula Framework's level 3. This means that assessments will measure the participants' ability to demonstrate understanding and practical applications for learning This course will available from March 2023

Deposit: £125.00

Foundation Lead Dental Nurse Skills

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Home Learning

£125.00

This programme is delivered in a 1-2-1 coached format and offers opportunities for senior dental nurses to develop a range of skills and knowledge to build their confidence by knowing how to use best practice techniques for leading and developing teams of dental nurses. This programme offers six weeks of study (18 guided learning hours) covering: • The dental education domains • Lead roles in dental teams • Leadership styles for lead dental nurses • Management approaches for lead dental nurses • Communication skills for lead dental nurses • The Dental Education Domains • Lead roles in dental teams • Leadership styles for Lead dental nurses • Management approaches for Lead dental nurses • Communication Skills for Lead dental nurses

Deposit: £125.00

Higher Skills for Lead Dental Nurses

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Blended Learning

£1,009.00

This program is delivered in a 1-2-1 coached format and builds upon the work of the Award in Team Leading Skills for Dental Nurses and offers opportunities for senior dental nurses to develop a range of skills and knowledge to build their confidence by knowing how to use the best practice techniques for leading and developing teahms of dental nurses. This course requires study at level 3. At this level students need to have English Functional Skills at Level 1. If tutor advises that functional skills training is required, this may involve additional functional skills training at my own cost. Learners will need to ringfence time for my tutorials- 30 mins per week and study time of at least- 2 hours per week Learners must produce coursework in the Microsoft Word Format This course consists of four units over 9 months (120 Guided Learning Hours) as follows:

Deposit: £909.00

Higher Dental Practice Management - Level 4

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Blended Learning

£2,990.00

This an RQF ( Regulated Qualifications Framework ) customised program, which is awarded by Aim Qualifications This programme is delivered in a 1-2-1 coached format and aims to develop management competencies for qualified dental professionals or to contextualise the existing management skills of non-dental managers in the dental sector. This course requires study at level 4. At this level, students need to have English Functional Skills at Level 2. If the tutor advises that functional skills training is required, this may involve additional functional skills training at my own cost. Learners will need to ringfence time for my tutorials- 30 mins per week and study time of at least- 2 hours per week Learners must produce course work in the Microsoft Word Format Dental professionals undertaking this qualification will develop an in-depth understanding of the principles of quality management which underpin care quality regulations. As a result, successful candidates will be able to use the regulatory standards as a route to run more efficient, motivated, and productive teams - which will result in better patient experiences. This course is awarded by AIM Qualifications an Ofqual regulated awarding organisation. Lifelong Learning provides a range of vocational qualifications to FE colleges, training providers and employers, enabling them to achieve their objectives by offering qualifications that are fit for purpose. We develop off-the-shelf, customised and fully bespoke qualifications across a growing number of sectors

Deposit: £100.00

Higher Skills for Lead Receptionists

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Blended Learning

£909.00

This Quality Assured Stage 3 blended learning programme offers home-based learning with weekly one-to-one tutorials with a named mentor. The programme enables experienced dental receptionists to develop a range of supervisory management skills. This course offers 100 hours eCPD This course requires study at level 3. At this level, students need to have English Functional Skills at Level 1. If the tutor advises that functional skills training is required, this may involve additional functional skills training at my own cost. Learners will need to ringfence time for my tutorials- 30 mins per week and study time of at least- 2 hours per week. Learners must produce course work in the Microsoft Word Format. The allocation of roles such as Decontamination, Safeguarding and Information Governance Leads are already requirements for dental care providers. In teams where these lead roles have been used as tools for team development, the benefits of this whole team approach have secured improved team motivation and productivity.

Deposit: £125.00

Higher Skills in Dental Care Coordination

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Blended Learning

£1,009.00

Higher Skills care coordination training is delivered in a 1-2-1 coached format and covers the basic skills required to create and run an effective Care coordination programme. At the Higher level, achievement is assessed through assignment work

Deposit: £1,009.00

Higher Teaching Blended Learning Skills

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Blended Learning

£400.00

This program has been designed to offer first steps training to enable dental professionals, new to training roles to become a training associate and deliver the Glenys Bridges Practice Pathways series of blended learning programs, for the education and professional development of dental professionals. The program consists of two parts. Part 1- Teaching and Learning. Part 2- Quality Assurance processes.

Deposit: £100.00

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Aim Qualifications

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Testimonials

Great course.Very clear information provided and I feel like I have gained a lot from it.Support received was outstanding.Will definitely recommend.

Izzy, Foundation Infection Control Nurse Skills

This has been an excellent course. Glenys has been so helpful throughout and the course is structured really well, to allow you to take what you learn and apply it in your day to day work. The sections were taught monthly which I found really useful as it gave me a new task each month to work om and work with my team. I am only just starting out my journey as a practice manager and I have appreciated every aspect of this course!

Emily P., Higher Dental Practice Management - Level 4

I have just completed the course, the support received from Emma throughout was second to none! I started the course having recently taken on the role as Treatment Coordinator and the knowledge and skills acquired has allowed me to progress in the role. The whole process was smooth and informative and I would recommend it to anyone. Thanks Emma for all of your help!

Molly Rolinson, Higher Skills in Dental Care Coordination

Absolutely loved this course, it pushed my current knowledge to a higher level and taught me a lot about myself along the way. Gaining the knowledge that I did and then putting it into assignments was tough at times, but the feedback from Glenys and the verifier made me feel more confident in what I have learnt and also in my role at work, this course has definitely given me the skills for career progression, and I would recommend it to any dental nurse wanting to progress in the field. Glenys is a down to earth tutor with vast knowledge and understanding and is very approachable, her live tutorials are invaluable.

Sue M, Higher Skills for Lead Dental Nurses

great course, learnt lots of new information that i can use daily

Rebecca Renehan , Advanced Team Leading Skills for Dental Nurses

This is an in-depth course that covers many aspects of management and leadership, it encourages you to think outside the box and introduces different methods and scientific theories. I feel my understanding of correct leadership and management has changed for the better as I am applying what I've learned so far into my daily practice. I have been fortunate enough to be assigned to Mrs Gill Adaire who shared her knowledge and experience with me and taught the course content in a way that was so enjoyable and interesting and easy for me to learn. Her dedication, understanding, and support were beyond anything that I expected. I feel that I have been supported fully throughout the course. This course is definitely worth a lot more and I would highly recommend Glenys Bridges &Partners Practice Pathways. I would like to thank you for giving me this incredible opportunity and I am also looking forward to continuing my learning with you in the near future!

Arezoo Wilson, Foundation Course for Dental Practice Managers (Web Based)

Excellent

SY, Introduction to rubber dam for dental nurses-Individual CPD

I am very happy to have done this course, especially with Gill Adaire as my teacher in this Mentoring Skills course. The course is well designed, particularly for people like me who are interested in but don't know where to start. I learnt how to plan a structured programme which would benefit me as a mentor as well as my future mentees, in making them confident to take ethical and clinically appropriate decisions. I felt the high point of this course is the flexibility to access the teacher according to my work/personal life schedule. This gave me more freedom to do this at my own pace, rather than set one by someone else. The course has now given me the confidence to train someone and be a mentor to a new dentist and also guide them through the intricacies of dentistry in the UK. My tutor was excellent - engaged, worked on my reflective practice, allowing me to engage myself in the process at my pace. I believe the course is well designed and has the best way to support upcoming mentors. I thank you for the opportunity to learn from the best.

Dr.Anil Shet, First Steps in Peer Mentoring Skills

Just completed this course, and I felt totally supported by my tutor Emma all the way through. It was a very informative course and I feel confident moving forward within the role. Will definitely be using the company again for any other courses going forward. 5 star all the way

Sarah Larkin, Higher Skills in Dental Care Coordination

Oh Gosh! what can i say ... Iam thrilled to bits i started this Reception Lead Course. It has given me more of an insight and more knowledge of the understanding of Reception Lead. I feel more aware of my surroundings and the empathy needed within my Job Role. Gill Adaire is the calmest, most considerate person and a joy to talk to. The knowledge Gill has given me to make me a better leader is hard to put into words. The support and advice that Gill has given me have helped my journey into this new chapter. Since starting this course i have been thinking more about how i can improve more of the areas surrounding the Lead Receptionist Role. I have gained confidence so thank you Gill Adaire for your patience and time i will be doing more courses in the near future. Kind Regards. .

Angela Lovat., Foundation for Lead Receptionist Skills

A big thank you to Emma Farrell! This course has been valuable to my dental practice. My employer is impressed with the skills and knowledge I have gained from doing this course!!

Mary Swoffer, Higher Skills in Dental Care Coordination

Overall, my experience since starting the course has been really good, I have learnt a lot considering I was a little apprehensive about doing a course online because I have dyslexia I was worried how I’ll upload work and if I’ll learn over zoom, but having that 1 to 1 tutor time made it so much easier/calmer for me, and it felt like it wasn’t a race, I wasn’t shy asking questions and I was at my own pace. I couldn’t of asked for a better tutor, Emma has a lot of knowledge and we always found ourselves laughing in the sessions, I seriously don’t think I would have done this course this quick if it wasn’t for Emma, the level of support was amazing, Emma was always on the other end of the phone if I wasn’t sure about anything before handing my work in. I feel like I’ve achieved so much and I feel like I’m going to give my own patients the best care when they come in to see me.

Mariangela Saudella, Higher Skills in Dental Care Coordination

I’ve just completed this course and found it to be very well structured & informative. Due to the distance learning aspect, it can be fitted around family and work commitments. My tutor Emma was very helpful & supportive throughout. Highly recommend this course :)

Debra Hewitt, Higher Skills in Dental Care Coordination

It is a worthful to do as a dentist because it is a part of hygiene for the patients and the dental team as well as I came to know that how it benefitted in covid era.

A.S.T., Introduction to rubber dam for dental nurses-Individual CPD

Thank you for guiding me through this course which is full of valuable information for dental receptionists early in their career. The zoom meetings really help to understand the work and the videos help to reinforce learning.

Gill Adaire, Foundation Dental Reception Skills 2024

I found the course very interesting. It gave me more confidence in my job role. I felt the course was at the right level, that if I neeeded advice or support I knew it was always available. To any Lead nurse I would advise to do the course as I feel that it helps you understand the role, understand how to look after and support your team and to feel confident in what you say.

Marie, Higher Skills for Lead Dental Nurses

I found the course very interesting. It gave me more confidence in my job role. I felt the course was at the right level, that if I neeeded advice or support I knew it was always available. To any Lead nurse I would advise to do the course as I feel that it helps you understand the role, understand how to look after and support your team and to feel confident in what you say.

Marie, Higher Skills for Lead Dental Nurses

Wow what can I say...So happy I did the course. I was extremely nervous about doing this course and finding the right one. Emma is such a pleasure to deal with. Having one on one meetings made me feel so much more comfortable, she gives you as much time as you need, always available for any support and advice. The course is brilliant, learnt so much information ready to start my journey being an Implant nurse. Feel like I've come away with so much information not just in this field but to help me in my day to day role in my practice. Would definitely recommend this course.

BB, Introduction to Implant Dental Nursing- Individual CPD

I love the course. Give so much self esteem. Its very easy and the tutorial have all info for you to do your work. The best is the teacher Edita how makes the lessons so easy and fun. I always looking forward for new lesson the learn new thinks.

Rasa, Advanced Dental Practice Management Skills

I have just completed the advanced dental practice management skills S3 and I have learned so much from the course. It has given me the tools and knowledge to put what I have learned in daily practice. It's given me the confidence and empowerment to put my new found skills into action. The student portal is very east to navigate and the ongoing support from Glenys has been fantastic and never felt under any pressure as you are able to go at your own pace. To have a formal practice management qualification is a great feeling. Many thanks Glenys.

Claire Maloney, Advanced Dental Practice Management Skills

I have learned so much form completing this course. I am able to put all aspects into daily practice and the improvements made have been very beneficial both to myself and my employer. I was very fortunate to be under the wing of Glenys who supported me through both my professional and personal life. The amount of encouragement I received has truly made a long lasting impression on me. I have developed as a person as well as a leader for my team. I cant recommend Glenys and the course highly enough and I think it should be a necessity for all CQC registered Managers to complete. This course has encouraged me to develop me knowledge and career much much further and I cant wait to see what results I get! Thank you so much for giving me the opportunity.

Sammi Coidan, Diploma for Dental CQC Registered Managers (RQF) Level 5

This course is very informative it gets you thinking of how to deal with complex situations. i am thoroughly enjoying this course and it has been challenging at times but Glenys has dealt with how I understand the concept of management

DL, Advanced Dental Practice Management Skills

Fantastic well structured course. It made clinical governance and auditing process so much more simpler to carry out.

Nirav Thakker, Team Development- Getting it Right- Clinical Governance and Audit

The first steps in Implant Dental Nursing course has given me all the basic knowledge I require to start Implant nursing.Emma has been an amazing tutor and has given me so many tips and advice. The course has really helped me with understand what I can and can’t do when I have donned and sterile. It has also taught me the terminology I need and how I can track the patients progress which I stered using in practice straight away. Brilliant course and would recommend it to anyone starting out with Implants

Hannah Berwick, First Steps in Implant Dental Nursing

I found this course extremely helpful in explaining how I as a dental nurse can help to assist the dentists and the patient during a rubber dam procedure. I am interested in completing further training in placing rubber dam myself, especially with the current circumstances p.

Hannah Berwick , Introduction to rubber dam for dental nurses-Individual CPD

It helped me understand why a rubber dam is used

Ss, Introduction to rubber dam for dental nurses-Individual CPD

I really enjoyed learning what it takes to become a care coordinator and the skills needed. Emma was such a great help in developing my knowledge beyond my potential. I am really grateful that that I had her as a tutor as she made me gain further understanding of how this role should be applied in practice. I am looking forward to put this new qualification to use and I hope to pick up more qualifications from this platform :)

Sarah Nsiah- Amoakoh, Higher Skills in Dental Care Coordination

I found this implant dental nursing ECPD course extremely useful. I am the lead dental nurse at my practice and we are in the process of our new implantologist starting. I knew nothing about implant nursing before this course but now I know terminology, the difference between a sterilised nurse and a non sterilised nurse, the correct way to set up the surgery and so much more. This has given me the basic knowledge I require to assist our implantologist.

Hannah Berwick, Introduction to Implant Dental Nursing- Individual CPD

My third course with Glenys and I would definitely recommend to anyone great help along the way and flexible tutorial times ! Can’t wait to start the next one!!

Lucy Willis, Lead Roles for Care Excellence 2020-Active In-house virtual CPD

My third course with Glenys and I would definitely recommend to anyone great help along the way and flexible tutorial times ! Can’t wait to start the next one!!

Lucy Willis, Lead Roles for Care Excellence 2020-Active In-house virtual CPD

I recently completed the Advanced Team Leading Skills for Dental Nurses S-1. I have 20 years experience of working as a dental nurse and stepped into the role of a lead nurse a few years ago. Although I am a very experienced nurse I initially found stepping into this role a bit tough as I wasn't used to managing others and didn't like asking the other nurses to do things. I would actually do them by myself rather than ask. Throughout this course I learnt that it is important to allocate and delegate tasks to the other nurses.This gives me time to do other tasks I have to do and also makes the other nurses role more enjoyable as they are being given the opportunity to do something different. I had Edita as my tutor and she was fantastic. She was very upbeat and passionate when we had our tutorials each week. Her passion also made me feel motivated. This course and Editas support made me believe in myself. I would highly recommend and look forward to doing further training with Glenys Bridges in the future. The best part of this course for me was gaining my Certificate of Acheivement.

Lisa Clark, Advanced Team Leading Skills for Dental Nurses -S 1

I have been a member of the Glenys Bridges team for over a two and a half years, and have been treated with respect and care ever since. Glenys is very professional, enlightening and insightful to individual student needs. My tutoring sessions with her are really amazing and transformative for me, and she helped me to progress from a Lead dental nurse to Practice Manager. I was going through a rough time and I wasn't sure I would make it, but she showed me that I am important and helped me get through the tough time. Thank you for the past few years, I’ve really enjoyed working with you, and I feel it has been a valuable experience. I have already recommended your services and will continue to do so!

Patrycja Galonzka , Diploma for Dental CQC Registered Managers (RQF) Level 5

I've just completed my Course in High skills in Dental Care Coordination and I honestly couldn't recommend Glenys Bridges enough. Had continuous support from Edita my tutor throughout the Course to help me achieve it! The webiste is simple and easy to use to upload work. I have gained great knowledge on Care Coordination and I am very happy I did my course with Glenys Bridges! Highly Recommend

Zoe , Higher Skills in Dental Care Coordination

This course was a great course to complete alongside my working week. I was able to complete studies at my own pace and receive support from tutors whenever needed. The high point of this course was learning how to performance manage and support my staff effectively to ensure they develop fully in their career. This also means that the business get the best out of their staff. I have benefited hugely from this course as it has given me the confidence to manage my practice effectively and provided me with the knowledge to apply to my work. The tutor support with Gleny's Bridges is second to none. I was able to receive support and advice whenever needed. I would definitely recommend them as a course provider.

Amy Littler , Higher Dental Practice Management - Level 4

Ways To Contact Us

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Telephone Number

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07973 361 390

Postal Address

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Glenys Bridges Academy
24 Farnworth Grove
Castle Bromwich
Birmingham
B36 9JA
United Kingdom