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Courses For Professionals

I have compiled a comprehensive set of practice management training courses for the whole team. Click on a course title for more information and apply online today.

Introduction to Operational Dental Practice Management

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Blended Learning

£100.00

This programme is delivered in a 1-2-1 coached format and consists of 12 Guided Learning Hours (GLH) over one month to provide an introduction to dental practice management. The training is highly specialised and developed to match the learning needs of registered managers and those with management autonomy. On completion you will be awarded 12 hours CPD- Leadership and Management. The theme of the unit is Building a Productive Team. On booking your course you will be sent a password and username to give you access to your student pathway from when you can download your course materials and where you can upload your answers for assessment This course requires study at level 4. At this level, students need to have English Functional Skills at Level 2. If tutor advises that functional skills training is required this may involve additional functional skills training at my own cost. Learners will need to ringfence time for my tutorials- 30 mins per week and study time of at least- 2 hours per week Learners must produce coursework in the Microsoft Word Format

Deposit: £100.00

Advanced Operational Dental Practice Management Skills S3

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Blended Learning

£1,200.00

This Quality Assured programme covers management theories for staff management, regulatory compliance, budget conrol, project management and problem solving. It then goes on to use these theories in practical projects

Deposit: £50.00

Advanced Reception Lead Skills S3

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Blended Learning

£650.00

This Quality Assured Stage 3 blended learning programme offers home based learning with weekly one-to-one tutorials with a named mentor. The programme enables experienced dental receptionists to develop a range of supervisory management skills This course requires study at level 3. At this level students need to have English Functional Skills at Level 1. If tutor advises that functional skills training is required, this may involve additional functional skills training at my own cost. Learners will need to ringfence time for my tutorials- 30 mins per week and study time of at least- 2 hours per week Learners must produce course work in the Microsoft Word Format The allocation of roles such as Decontamination, Safeguarding and Information Governance Leads are already requirements for dental care providers. In teams where these lead roles have been used as tools for team development , the benefits of this whole team approach has secured improved team motivation and productivity.

Deposit: £50.00

Advanced Supervisory Dental Practice Management Skills S2

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Blended Learning

£699.00

This programme is delivered in a 1-2-1 coached format and consists of 120 Guided Learning Hours (GLH) over two months to provide an introduction to dental practice management. The training is highly specialised and looks at skills and techniques for management success in the current economic and professional climate. This course is awarded by Lifetime Awarding is an Ofqual regulated awarding organisation . Lifelong Learning provide a range of vocational qualifications to FE colleges, training providers and employers, enabling them to achieve their objectives by offering qualifications that are fit for purpose Following each workshop participants are required to complete an assignment to place their learning in to the context of their day-to-day work. The assignments measure participants’ ability to demonstrate understanding and practical applications for learning Before attending the first session participants are required to complete a pre-course learning needs and objective setting exercise. Please down load these from your on-line course materials. The intention of the course is to provide a means by which participants can develop their knowledge, skills and role in practice management. The course charts the individual, social and intellectual development of learners and any changes in attitudes. This course requires study at level 3. At this level students need to have English Functional Skills at Level 1. If tutor advises that functional skills training is required, this may involve additional functional skills training at my own cost. Learners will need to ringfence time for my tutorials- 30 mins per week and study time of at least- 2 hours per week Learners must produce course work in the Microsoft Word Format

Deposit: £50.00

Advanced Supervisory Dental Practice Management Skills S1

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Blended Learning

£399.00

This Quality Assured Dental Practice Management programme is delivered in a 1-2-1 coached format and is designed to provide learners with an introduction to the occupational knowledge and attitudes that are required for practice management. This course is suitable for people already in a practice management role, or for those inventing to work in such roles. It gives learners the opportunity to: ● Develop an understanding of the core underpinning knowledge to support employment in the job roles mentioned above. This includes an understanding of the application of different management styles and theories, the functions and responsibilities of management, the decision-making process and the principles and practices of managing business and individual performance. ● Develop their own personal growth and engagement in learning This course is awarded by Lifetime Awarding is an Ofqual regulated awarding organisation . Lifelong Learning provide a range of vocational qualifications to FE colleges, training providers and employers, enabling them to achieve their objectives by offering qualifications that are fit for purpose This course requires study at level 3. At this level students need to have English Functional Skills at Level 1. If tutor advises that functional skills training is required, this may involve additional functional skills training at my own cost. Learners will need to ringfence time for my tutorials- 30 mins per week and study time of at least- 2 hours per week Learners must produce course work in the Microsoft Word Format

Deposit: £50.00

Advanced Team Leading Skills for Dental Nurses -S 1

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Blended Learning

£390.00

This is delivered in a 1-2-1 coached format and builds upon the work completed in the introduction to lead dental nursing skills programme This course requires study at level 3. At this level students need to have English Functional Skills at Level 1. If tutor advises that functional skills training is required, this may involve additional functional skills training at my own cost. Learners will need to ringfence time for my tutorials- 30 mins per week and study time of at least- 2 hours per week Learners must produce course work in the Microsoft Word Format

Deposit: £50.00

Advanced Team Leading Skills for Dental Nurses- S2 HEE

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Workshop

£999.00

This programme enables Lead dental nurses to develop leadership and mangement skillsrelevant to their team role. Intially working at level 3,and then learners are given the option to upgrade to level 4 by completing additional work. Before applying please call 07973361390 to check venues and availability .This course requires study at level 3. At this level students need to have English Functional Skills at Level 1. If tutor advises that functional skills training is required, this may involve additional functional skills training at my own cost. Learners will need to ringfence time for my tutorials- 30 mins per week and study time of at least- 2 hours per week Learners must produce course work in the Microsoft Word Format

Deposit: £50.00

Advanced Team Leading Skills for Dental Nurses- S2 Home

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Blended Learning

£699.00

This programme is delivered in a 1-2-1 coached format and builds upon the work of the Award in Team Leading Skills for Dental Nurses and offers opportunities for senior dental nurses to develop a range of skills and knowledge to and build their confidence by knowing how to use best practice techniques for leading and developing teahms of dental nurses. This course requires study at level 3. At this level students need to have English Functional Skills at Level 1. If tutor advises that functional skills training is required, this may involve additional functional skills training at my own cost. Learners will need to ringfence time for my tutorials- 30 mins per week and study time of at least- 2 hours per week Learners must produce course work in the Microsoft Word Format This course consists of four units over 9 months (120 Guided Learning Hours) as follows:

Deposit: £50.00

Compliance Calendar and Practice Folders by Edita P

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Blended Learning

£350.00

This service is a computerised compliance and practice management system designed to prompt action, organise and manage compliance recordkeeping

Deposit: £30.00

Comprehensive on-site CQC Compliance Assessment with Improvement Plan

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Workshop

£399.00

The best and most effective way to establish where your practice requires support is to carry out a comprehensive on-site CQC compliance assessment and provide you with an improvement plan. Once the plan is created, you will know exactly what areas you need to focus on to improve your compliance management and achieve the required standards. My role is to offer professional guidance and provide you with all the necessary resources you need to achieve the expected level of compliance, improve your team's involvement and overall awareness of the regulatory standards.

Deposit: £30.00

CPD Team In-House Workshops

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Workshop

£599.00

When investing time, money or both in your teams Continued Professional and Personal Development, it’s only reasonable to expect to see tangible benefits from your investment. After all, what could be the point of completing CPD that has no measurable impact on your team’s professional skills? There are numerous sources of CPD available and without doubt a blended approach drawing on individual and team learning sources allow individuals to match the practice's investment in their training and development from their own resources. To this end, we offer a range of CPD topics presented in your practice. These bespoke topics are typically 1-2 hour presentations which can be adapted for the needs of your team. All programmes will begin with an overview of Professional Development Planning and specification of measurable outcomes to be linked to 360-degree appraisals for all team members.

Deposit: £50.00

Fast Track Welcome to Dentistry

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Blended Learning

£400.00

When practices recruit for administrative roles from non-dental backgrounds this programme offers an overview of the dental profession in a 1-2-1 coached format.

Deposit: £50.00

First Steps in Care Coordination

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Workshop

£200.00

Teams introducing care coordination encounter a range of challenges, some of which may deter the team and undermine the success of the programme. This training is delivered in a 1-2-1 coached format and will enable teams to navigate these and other difficulties and realise the full potential of care coordination for patient care and team motivation. This blended learning programme offers guided learning activities, one to one tutor contact, and assessment of written work, for the preparation and introduction of care coordination systems This course requires study at level 3. At this level students need to have English Functional Skills at Level 1. If tutor advises that functional skills training is required, this may involve additional functional skills training at my own cost. Learners must produce coursework in the Microsoft Word Format

Deposit: £100.00

Higher Operational Dental Practice Management Skills S1

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Blended Learning

£999.00

This taught distance learning short course consists of 72 Guided Learning Hours (GLH) enables new and aspiring managers to develop a range of skills to optimize practice resources and ensure the consistent delivery of high quality, well led patient care. Over four months, participants will explore practical skills for building a productive team and coordinating the personal and professional development. This course is a significant step on the management development ‘ladder’. Assessment is by assignment. This course requires study at level 4. At this level students need to have English Functional Skills at Level 2. If tutor advises that functional skills training is required this may involve additional functional skills training at my own cost. Learners will need to ringfence time for my tutorials- 30 mins per week and study time of at least- 2 hours per week Learners must produce course work in the Microsoft Word Format

Deposit: £50.00

Higher Operational Dental Practice Management Skills S2

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Blended Learning

£1,998.00

This taught distance learning short course consists of 144 eCPD hours Outcome B . This highly specialised guided learning programme to enables participants to develop the skills and techniques for successful healthcare management. Comprising four units, participants will practical skills for building a productive team, coordinating the personal and professional development and key principles of leadership and management to developing productive working relationships. Assignments allow participants to place their learning in the context of their day-to-day work. This course provides the essential toolbox for those serious about their role in healthcare management. Assessment is by assignment. This course requires study at level 4. At this level students need to have English Functional Skills at Level 2. If tutor advises that functional skills training is required this may involve additional functional skills training at my own cost. Learners will need to ringfence time for my tutorials- 30 mins per week and study time of at least- 2 hours per week Learners must produce course work in the Microsoft Word Format

Deposit: £50.00

Higher Teaching Blended Learning Skills S2

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Blended Learning

£699.00

This programme has been designed to offer first steps training to enable dental professionals, new to training roles to become a training associate and deliver the Glenys Bridges Training and Development series of blended learning programmes, for the education and professional development of dental professionals. The programme consists of two optional parts. Part 1- Teaching and Learning. Part 2- Quality Assurance processes. The course fee for students planning to deliver our courses will be reduced to £399.00

Deposit: £50.00

Introduction to Dental Care Coordination

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Blended Learning

£100.00

This programme covers the first outcome of the full care coordination certificate course. The programme is delivered in a 1-2-1 coached format to enable dental professionals to realise the full potential of care coordination for patient care and team motivation. This blended learning programme offers guided learning activities, one to one tutor contact, and assessment of written work, for the preparation and introduction of care coordination systems This course requires study at level 3. At this level, students need to have English Functional Skills at Level 1. If tutor advises that functional skills training is required, this may involve additional functional skills training at my own cost. Learners must produce coursework in the Microsoft Word Format

Deposit: £100.00

Introduction to Dental Reception Skills

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Blended Learning

£100.00

This programme is delivered in a 1-2-1 coached format and consists of 3 learning outcomes and 6 Guided Learning Hours (GLH) over three weeks to provide an introduction to the dental profession. The training is highly specialised and looks at the structure and culture of the work of dental teams. Each outcome is introduced with a one-to-one tutorial following which, participants are required to complete assignments in a write-in assessment book to demonstrate their learning in the context of their day-to-day work. The assignments measure participants’ ability to demonstrate understanding and practical applications for learning.

Deposit: £100.00

Introduction to Mentoring Skills

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Blended Learning

£150.00

This programme is delivered in a 1-2-1 coached format and introduces mentoring skills and strategies for workplace learning and good practice. Learners will be asked to complete written tasks to demonstrate their learning . The programmes is available in-house or as a distance learning programme with one-to-one tutorials

Deposit: £50.00

Introduction to Supervisory Dental Practice Management

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Blended Learning

£100.00

This programme is delivered in a 1-2-1 coached format and introduces a range of management skills for those new to practice management. Over 8 weeks this blended learning programme offers 4 x 30 mins, one- to- one tutorials by Skype, Face time or telephone and is worth 12 hours verifiable CPD

Deposit: £100.00

Introduction to Team Leading for Dental Nurses- Workshop

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Workshop

£150.00

Making the decision to appoint a dental nurse Leads is simply the first step. Leads need to be supported with clear job descriptions defining their role, responsibilities and reporting requirements. They also need to be given recognition for their contribution to the work of the practice and be rewarded for their input. This programme sets out the skills and activities required to effectively work as a dental nurse team lead

Deposit: £150.00

Introduction to Team Leading Skills for Dental Nurses- Home.

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Home Learning

£100.00

This programme is delivered in a 1-2-1 coached format and offers opportunities for senior dental nurses to develop a range of skills and knowledge to build their confidence by knowing how to use best practice techniques for leading and developing teams of dental nurses. This programme offers six weeks of study (18 guided learning hours) covering: • The dental education domains • Lead roles in dental teams • Leadership styles for lead dental nurses • Management approaches for lead dental nurses • Communication skills for lead dental nurses • The Dental Education Domains • Lead roles in dental teams • Leadership styles for Lead dental nurses • Management approaches for Lead dental nurses • Communication Skills for Lead dental nurses

Deposit: £100.00

Level 4 Certificate in Dental Care Coordination

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Blended Learning

£699.00

This practical care coordination training is delivered in a 1-2-1 coached format and covers the basic skills required to create and run an effective Care coordination programme.

Deposit: £50.00

Level 4 Dental Practice Management

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Blended Learning

£2,500.00

This programme is delivered in a 1-2-1 coached format and aims to develop management competencies for qualified dental professionals or to contextualise the existing management skills of non-dental managers into the dental sector. This course requires study at level 4. At this level students need to have English Functional Skills at Level 2. If tutor advises that functional skills training is required this may involve additional functional skills training at my own cost. Learners will need to ringfence time for my tutorials- 30 mins per week and study time of at least- 2 hours per week Learners must produce course work in the Microsoft Word Format Dental professionals undertaking this qualification will develop an in-depth understanding of the principles of quality management which underpin care quality regulations. As a result, successful candidates will be able to use the regulatory standards as a route to running more efficient, motivated and productive teams - which will result in better patient experiences. This course is awarded by Innovate Awarding is an Ofqual regulated awarding organisation . Lifelong Learning provide a range of vocational qualifications to FE colleges, training providers and employers, enabling them to achieve their objectives by offering qualifications that are fit for purpose. We develop off-the-shelf, customised and fully bespoke qualifications across a growing number of sectors

Deposit: £50.00

Level 5 Diploma for Dental CQC Registered Managers (RQF)

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Blended Learning

£2,700.00

The role of CQC Registered Provider and Registered Manager is developing on an ongoing basis. This programme has been designed to enable CQC Registered Managers to develop a range of knowledge and skills to enable them to keep ahead of quality management and its nature of ongoing improvement. This programme reflects the care sector’s standard professional development qualification for registered managers and involves four core units, these are:

Deposit: £100.00

Mental Capacity and Communication- In-house CPD

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Workshop

£750.00

This programme provides 4 hours core CPD. The content is directly linked to CQC outcomes and techniques for auditing and recording compliance

Deposit: £50.00

Practical Mentoring Skills

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Blended Learning

£390.00

A hands-on programme, learners will develop mentoring skills, which they will apply and evaluate with the support of their tutor.

Deposit: £50.00

Practical Reception Skills

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Blended Learning

£450.00

The skills and aptitudes of the reception team are hugely influential to reaping the benefits of excellent customer care, showcasing the clinical excellence of the practitioners and building your patient list. The right receptionist, with the right skills and approach, will ensure the smooth running of the practice- covert enquires into new patients and more importantly guarantee that all important excellent patient experience. Patients judge the quality of their dental care on that aspect of the dental experience they understand best - such as how they are greeting, whether treatment delivery is streamlined and whether the promises made to them are kept. This course requires study at level 3. At this level, students need to have English Functional Skills at Level 1. If the tutor advises that functional skills training is required, this may involve additional functional skills training at my own cost.

Deposit: £50.00

Quality Endorsed In-House eCPD Development Skills

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Blended Learning

£240.00

This tutored home learning programme enables practice managers to develop Quality Assured in-house training programmes for their teams meeting the GDC’s eCPD requirements. Working with a personal trainer learning covers two units to develop the skills required to develop in-house quality assured programmes, these are programme planning and delivery and meeting regulatory requirements

Deposit: £50.00

Safeguarding Lead Training

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Blended Learning

£150.00

This programme defines the role and responsibilities of the practice safeguarding lead. It looks how the lead guides, educates, updates and informs the team on stafeguarding issues and consider the leads ongoing development needs.

Deposit: £150.00

Safeguarding Training for Dental Teams

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Workshop

£450.00

Overview of dental professionals roles and responsibilities for safeguarding. Developing polices and procedures and ensuring the team are ready to respond appropriately when required. This programme is offered in either 2 hour or 4 hour programmes.

Deposit: £50.00

Testimonials

Having been employed as a head dental nurse for many years, I'd reached a point in my career where it was 'make or break'. I was struggling to find a potential employer whom would take me seriously in wanting to progress into practice management and had numerous unsuccessful interviews. I found Glenys Bridges Dental Practice Management course online and thought I would give it a go. Little did I realise at the time of enrolling that this course would open up new doors for myself and give me the knowledge and confidence to succeed into practice management. As the course progressed, so did my confidence. I looked forward to my tutorials and the course is set out in a way which tackles each topic in an order which is easy to digest. I can honestly say that this course was the turning point in my career and I am now the proud practice manager of a lovely orthodontic practice. I love my new role and am utilising many things learnt in the course such as people management and business planning. I cannot thank Glenys Bridges enough for her support and feel very lucky to have had such a knowledgeable mentor.

Shelley Lord

The course was very specific and has a lot off new informations to me and I really enjoyed reading the notebook. * the high point was when I reach to know about the different types of management theories and the hierarchy theory. * I really gained a lot off new informations about the management styles and the main differences between management and leadership. * The tutor was very easygoing and as non English native speaker the tutor was very clear when she was explaining to me and in all classes that I had and she was happy to answer all my enquires. * I think I got all the support to finish my course with a good understanding and a good amount of knowledge. * I like to say thank you for your great support and care and I hope to join the next level of course as soon as I can.

Issa Al Husaini , Introduction to Supervisory Dental Practice Management

I have found the Team Lead Dental Nurse skills a really useful training course. Becki has been a great support throughout the course with regular contact sessions. Not only has she given me support and advise through the course but also on a personal level giving me examples and support on a real life basis within my job role. Which I found helpful during the first few weeks of me new position.

RP, Advanced Team Leading Skills for Dental Nurses -S 1

I now have more confidence with distance learning after doing this introduction course. I am looking forward to working with Glenys in the future. Many thanks.

Michelle Hammond, Introduction to Operational Dental Practice Management

I am doing a Level 3 Advanced Diploma in Dental Practice Management with Rebecca Morris. I'm really enjoying the course so far, I am currently working my way through my second unit of work, after achieving 100% on my unit 1. The support provided by Becki every week is just brilliant, she explains everything I need to know in order to complete my course work. The regular phone calls keeps motivation throughout the process. I'm also finding the course is already taking effect in day to day work, which is extremely useful! Overall brilliant course and amazing tutor!

Sarah Toye, Advanced Operational Dental Practice Management Skills S3

For me being new to the management field, this course has opened my mind to new thinking ways and leadership styles .. it was easy to digest and clear to follow specially having Becki my tutor, thing wear smooth as she was very supportive and always available to be contacted..

Yassmen Al lawati Sr. dental nurses ( conscious sedation), Introduction to Supervisory Dental Practice Management

The course was well designed with lots of content useful to lead dental nurses. Being able to work independently but knowing there was support in the form of course notes and tutor backup. Glenys was very accommodating -offering tutorials and very prompt feedback via email. I am already implementing some of the advice & information I received. I can not fault the support I received and would highly recommend it to friends and colleagues.

SP, Advanced Team Leading Skills for Dental Nurses- S2 HEE

Absolutely loving the course so far and I have put into practice everything I have learnt , Edita is a fantastic tutor and puts her heart and soul into teaching. looking forward to the next part of the course

HH, Advanced Team Leading Skills for Dental Nurses -S 1

I thought the course was very informative and value for money. I feel much more confident in my role than i did before. I felt my tutor was amazing, she was so supportive of me and believed in me when i did not believe in myself. I would recommend this course to all dental nurses as its content and structure is faultless, and will give you the confidence you need to be a great leader.

Heidi , Introduction to Team Leading Skills for Dental Nurses- Home.

The course is well laid out and practical in terms of the skills required for Practice Management. This has given me valuable learning in order to go ahead and have the understanding about how to tackle situations that arise in management. Glenys is always supportive and offers sound and easy to understand advice and guidance. I would recommend this course to anyone hoping to pursue a position in Practice Management or to support anyone currently within the role.

Jo Wrigglesworth, Level 4 Dental Practice Management

I have just completed the care coordination course with Edita, who was absolutely brilliant from start to finish. She gave me the confidence to believe I was able to keep going, even in the areas I found tricky. The course has developed my skills and confidence and will be used in my day to day work life.

Christine , Level 4 Certificate in Dental Care Coordination

Ways To Contact Me

Email Me

Use the contact form or send an email to:

Telephone Number

You can phone me on:

07973 361 390

Postal Address

Please send any post to:

Glenys Bridges & Partners
Practice Pathways

24 Farnworth Grove
Castle Bromwich
Birmingham
B36 9JA
United Kingdom