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Level 5 Diploma for Dental CQC Registered Managers (RQF)

Course Type: Blended Learning

Course Price: £2,700.00
Deposit: £100.00

Course Code: CQCM716

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Unit 1- Quality Management in Dentistry

Learners will understand the dental legislative and regulatory framework and be able to assess the role and authority of dental lead bodies. Learners will examine how these requirements impact on daily activities in general dental practices. Learners will understand the principles of quality management in dental settings. They will perform a detailed analysis of how quality principles impact on specified areas of dental care, concerning the “Well-led Key Lines of Enquiry”.

Learners will be able to discuss ethical concerns that may arise in dental practice and the specific responsibilities of registered managers, to meet ethical standards for patient care and safety. Learners will explore specific aspects of the Care Quality Commission (CQC) requirements for registered managers.

Unit 2- Managing Compliance

Learners will understand the development of a historical range of quality care standards, and the driving principles behind continual improvement. Learners will know how Key Lines of Enquiry measure the quality of individual care providers’ services. They will understand how to use current standards for registered managers activities to ensure a positive contribution to patient care and ensure practice safety.

 Learners will critically analyse the role of registered managers in developing team culture, quality and performance. Learners will understand the diverse and essential elements of managing a dental team effectively. They will also learn about how to make and dental practice “inspection ready” and work productively with inspectors. This programme considers personal development requirements, eCPD expectations and how the learning of individual team members enhances the team

Unit 3 - Leading Compliance

Learners will understand how a dental team can develop a whole team culture with appointed team lead roles, contributing to the continuous development of quality measures.

They will know the training and support needed for delegated lead roles to ensure that team members taking on responsibility are well-equipped for the role. The role of the Statement of Purpose (SoP) is explored regarding the day-to-day requirements for meeting the standards in the SoP and practice’s business plan. Performance management techniques will be analysed alongside Quality Audit, to ensure performance is measured and evaluated.

Unit 4 -Quality Development

Learners will develop strategies to address shortfalls in service provision by using skills for quality management, such as monitoring reflective analysis and audit. This is essential to ensure services do not fall below the Gold Standard. The units emphasise the importance of record keeping and ensuring all records meet the standards set by commissioners and the CQC. Learners will evaluate the process of peer review and supervision, and develop techniques needed to ensure quality development and enhancement in dental services.  The final project of the course will be a compliance review to enable the registered manager to plan quality management activities for 12 months. Within this unit the registered manager will create a 12-month mobilisation policy review.

The Programme Offers

The programme offers one-to-one mentoring and coaching to enable learners to learn essential principles for:

The 12-month programme is provided in a home learning 1-2-1 coached format and provides

  • 60 nominal learning hours per unit (240 nominal learning hours)
  • 30 mins of tutor contact per week - minimum

The study takes place through workplace tutorials by phone or skype.

Assessment is based upon:

  • A portfolio of operational measures implemented
  • A mobilisation planning

The entire programme can be completed within 12 months

After the initial deposit is paid the balance is payable on invoice or by interest-free instalments

Entry Requirements

Applicants must:

Hold or aspire to hold Registered manager status
Hold management qualification at least at level 3
Be able to produce course work on a computer using Microsoft Word

Enquire about: Level 5 Diploma for Dental CQC Registered Managers (RQF)

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Having been employed as a head dental nurse for many years, I'd reached a point in my career where it was 'make or break'. I was struggling to find a potential employer whom would take me seriously in wanting to progress into practice management and had numerous unsuccessful interviews. I found Glenys Bridges Dental Practice Management course online and thought I would give it a go. Little did I realise at the time of enrolling that this course would open up new doors for myself and give me the knowledge and confidence to succeed into practice management. As the course progressed, so did my confidence. I looked forward to my tutorials and the course is set out in a way which tackles each topic in an order which is easy to digest. I can honestly say that this course was the turning point in my career and I am now the proud practice manager of a lovely orthodontic practice. I love my new role and am utilising many things learnt in the course such as people management and business planning. I cannot thank Glenys Bridges enough for her support and feel very lucky to have had such a knowledgeable mentor.

Shelley Lord

I now have more confidence with distance learning after doing this introduction course. I am looking forward to working with Glenys in the future. Many thanks.

Michelle Hammond, Introduction Operational Dental Practice Management

I am doing a Level 3 Advanced Diploma in Dental Practice Management with Rebecca Morris. I'm really enjoying the course so far, I am currently working my way through my second unit of work, after achieving 100% on my unit 1. The support provided by Becki every week is just brilliant, she explains everything I need to know in order to complete my course work. The regular phone calls keeps motivation throughout the process. I'm also finding the course is already taking effect in day to day work, which is extremely useful! Overall brilliant course and amazing tutor!

Sarah Toye, Advanced Supervisory Dental Practice Management Skills S3

I have really enjoyed the course and it as helped me a lot in the day to day running of a happy practice

lynn major, Advanced Team Leading Skills for Dental Nurses- S2 HEE

The course is well laid out and practical in terms of the skills required for Practice Management. This has given me valuable learning in order to go ahead and have the understanding about how to tackle situations that arise in management. Glenys is always supportive and offers sound and easy to understand advice and guidance. I would recommend this course to anyone hoping to pursue a position in Practice Management or to support anyone currently within the role.

Jo Wrigglesworth, Level 4 Dental Practice Management

very good course, had all the help and support that i needed plus more! Really feel like I have benefited from the course.

Georgia Fowle, Introduction to Dental Reception Skills

This course as a whole has been invaluable to me and I have my tutor Edita to thank for all of it – throughout the entire time Edita has been an enormous support, she is highly competent in what she does and has taken the time to thoroughly explain things when needed – I have felt at ease throughout the entire course knowing she is there for me any time I needed her and with her positive feedback she has made me feel completely confident in my abilities moving forward in my role – again a huge thank you to Glenys Bridges for the course but an added thank you to Edita for all your time, effort and support 😊

Jess Vivyan, Advanced Supervisory Dental Practice Management Skills S3

I found the course really helped me as I'm newly lead nurse. I found Becki really helped me with different approaches to leading my team. I even spoke to Becki about helping me with preparation to selling our practice. Becki is a great teacher and really cares for the people she helps.

ET, Introduction to Team Leading Skills for Dental Nurses- Home.

This course was a great course to complete alongside my working week. I was able to complete studies at my own pace and receive support from tutors whenever needed. The high point of this course was learning how to performance manage and support my staff effectively to ensure they develop fully in their career. This also means that the business get the best out of their staff. I have benefited hugely from this course as it has given me the confidence to manage my practice effectively and provided me with the knowledge to apply to my work. The tutor support with Gleny's Bridges is second to none. I was able to receive support and advice whenever needed. I would definitely recommend them as a course provider.

Amy Littler , Level 4 Dental Practice Management

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Telephone Number

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07973 361 390

Postal Address

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Glenys Bridges & Partners
Practice Pathways

24 Farnworth Grove
Castle Bromwich
B36 9JA
United Kingdom