Gateway - Lead Dental Receptionist Skills Course
Course Type: Blended Learning
Course Price: £240.00
Deposit: £240.00
Course Code: LRec -A
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Introduction to the Lead Receptionist Role
Introductory courses are forerunners for our Quality Assured programmes and qualifications.
The Introductory courses allow learners to try out the learning experience we provide to see if our approach works for them. On completion, learners will be able to make an informed decision whether to proceed on to an Advanced or Higher course
Induction Activity The Introductory programmes start with an induction activity to establish learners' current knowledge, experience, hopes and expectations from the course and will introduce learners to our online portal system and library of resources.
Duration Approx. 4-6 weeks
Tuition These programmes offers one-to-one, weekly 30 min tutorials with a named tutor. Tutorials are by appointment over the telephone, video call or zoom. In addition, online videos are available from the course portal. An extensive online library and a wide range of eCPD are also available during the period of study
Learning Activities Each tuition session will cover one or more blended learning activities. Which learners will complete and upload for feedback before their next tutorial.
IT requirements Laptop or desktop running MS Word
Assessment There are two assessment formats, Missing words assessment or assignments. The learner and tutor will agree on the correct format to complete the learning activities. This will depend on whether the Advanced or Higher programme is most suitable for the learner's progression.
On completion, Learners receive an in-house certificate and eCPD. Learners can transfer the £ 100-course fee to a relevant Advanced or Higher course.
This programme leads on to the Higher Skills for Lead Receptionist Course
Aims for this programme are to :
- Introduce the role and responsibilities of receptionist lead
- Identify reception skills
- Introduce the role of policies and procedures
- Identify ways to improve reception communications
Objectives, participants will
- Define reception roles in dental teams
- Produce reception protocols
- Create effective communication channels
- Define the role of the appointment book
- Begin to produce a reception manual
The intention of the course is to provide a means by which participants can develop their own knowledge, skills and role in practice management. The course charts the individual, social and intellectual development of learners and any changes in attitudes.
This programme attracts 12 hours eCPD Criteria C
The full fee is due on bookingThis Foundation course is delivered over 6 weeks, with the course fee including 6 weeks of tutor support. After this period, additional monthly packages of tutor support can be purchased at a fee of £100 plus VAT per month.
Entry Requirements
I understand that this course requires study at level 3. At this level, students need to have English Functional Skills at Level 1. If my tutor advises me that my functional skills are not at this level I will be advised by my tutor on the required course of action. Which may involve additional functional skills training at my own cost.
• I can produce coursework in the Microsoft Word Format
• I certify that the work I submit for my assignments will be my own work. I realise that to make a false claim of authenticity is malpractice and could be reported to the General Dental Council and my registration could be at risk.
Quality Endorsed
Testimonials
I love the course.
Give so much self esteem.
Its very easy and the tutorial have all info for you to do your work.
The best is the teacher Edita how makes the lessons so easy and fun.
I always looking forward for new lesson the learn new thinks.
Rasa, Advanced Dental Practice Management Skills (Level 3 equivalent)
I found this course extremely helpful in explaining how I as a dental nurse can help to assist the dentists and the patient during a rubber dam procedure. I am interested in completing further training in placing rubber dam myself, especially with the current circumstances p.
Hannah Berwick , Introduction to rubber dam for dental nurses CPD
My third course with Glenys and I would definitely recommend to anyone great help along the way and flexible tutorial times ! Can’t wait to start the next one!!
Lucy Willis, Lead Roles for Care Excellence 2020-Active In-house virtual CPD
I've just completed my Course in High skills in Dental Care Coordination and I honestly couldn't recommend Glenys Bridges enough.
Had continuous support from Edita my tutor throughout the Course to help me achieve it! The webiste is simple and easy to use to upload work.
I have gained great knowledge on Care Coordination and I am very happy I did my course with Glenys Bridges!
Highly Recommend
Zoe , Higher Skills in Dental Care Coordination