Welcome. Are you an existing student?  Login here

Tel : 07973 361 390 Follow Us on Facebook Connect with Us on Linked In

Level 3 Diploma in Reception Lead Skills

Course Type: Blended Learning

Course Price: £650.00
Deposit: £50.00

Course Code: Qual Rec

Enquire Apply Online

This advanced, quality endorsed, dental reception lead diploma has been designed especially to offer a unique opportunity to work toward a first level management qualification, directly linked to the workplace challenges of the reception Lead, whilst being mentored by an experienced dental Lead mentor.

Level 3 programmes require study equivalent to A Level standard; you will apply management and leadership facts, principles and concepts to manage routine events and workplace challenges. You will learn essential reflective practice skills to identify ways to recognise and apply your learning.

Learners beginning this award are asked to set their pre-course learning expectations. Without exception, those students meeting and exceeding their start of course expectations go on to work toward more advance management qualifications.

This supported home learning, this ten unit diploma represents 160 hours of study hours over 1 year, leading to a Level 3 diploma. 

This diploma includes the following units.

  1. Administration Skills
  2. Marketing Skills
  3. Financial Records
  4. Staff Selection
  5. Quality Compliance
  6. Motivating your Reception Team
  7. Team Meetings
  8. Health and Safety
  9. Patient Journey
  10. Treatment Coordination

The value of allocating Lead roles is becoming increasingly recognised and the concept of the ‘inclusive dental team’ is central to maintaining quality standards that go beyond written polices and procedures and are an intrinsic part of the practice’s day-to-day activities. On a practical level the reception Lead can ensure that the team consistently achieves service and quality goals. In teams where Lead roles have been develop and duties have been allocated to throughout the team, the benefits of this whole-team approach have resulted in improved motivation and productivity.

When you book your course your mentor will contact you to design your programme and agree the frequency of tutorials, support and duration of your programme course.

Course fee is £650.00


Course fees can be paid by interst free installments, please ask for details

Enquire about: Level 3 Diploma in Reception Lead Skills

Please fill in the form below and I will contact you to discuss details of this programme.

Please complete all of the fields marked with an asterisk (*)

PayPal Acceptance Mark


Practice Management Competency 2 day course - Excellent course


Ways To Contact Me

Email Me

Use the contact form or send an email to:

Telephone Number

You can phone me on:

07973 361 390

Postal Address

Please send any post to:

Glenys Bridges Practice

24 Farnworth Grove
Castle Bromwich
B36 9JA
United Kingdom