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GLENYS BRIDGES ACADEMY NEWSLETTER

22 Aug 2026

Glenys Bridges Academy logo Glenys Bridges Academy

Professional Newsletter

Passing the Baton

An exciting update from Glenys Bridges & Partners

Portrait of Alison Fisher

A new chapter begins

To all our contacts and followers: to keep receiving our professional updates, insights, and training resources, we warmly invite you to follow our Academy page. There, Alison Fisher and her team will continue to nurture and drive forward the elite, bespoke training and development resources created by Glenys Bridges and Partners over many years. You can read all about this exciting next chapter inside this issue.

Elite training & development for dental professionals

Glenys Bridges & Partners has been a trusted name in dental practice management training for many years. This newsletter marks an exciting transition - our Academy continues to deliver bespoke, standards-led CPD, compliance guidance, and leadership development for practice managers and their teams across the UK.

The GDC launches a comprehensive overhaul of its guidance

The General Dental Council (GDC) has launched a major public consultation to completely replace the Standards for the Dental Team (the 'silver book,' first introduced in 2013) with an entirely new Framework for Professionalism. This marks the most significant regulatory shift in over a decade.

The shift from prescriptive rules to principles

The 2013 standards faced criticism for being overly prescriptive, creating a culture of fear, and limiting professional judgment. The proposed Framework for Professionalism condenses regulatory expectations into four core Principles of Professionalism, backed by a dynamic ecosystem of supporting layers.

The GDC wants to move toward a supportive model that promotes learning over fear and protects patient safety by focusing on what makes things go right, rather than just punishing what goes wrong.

Supporting layers

Expectations

Overarching benchmarks for safe practice across all dental roles.

Statutory Professional Guidance

Enforceable legal benchmarks that carry regulatory weight.

Practical Resources

Live materials - case studies, blogs, videos - updated quickly to keep pace with modern dentistry.

Timeline

Nov 2025Scope of Practice update implemented - more freedom for professional judgment.
Jun 2026Formal public consultation launched on the new Framework for Professionalism.
31 Aug 2026Consultation deadline - open to all dental professionals and the public.

What this means for your team right now

While the framework is designed to make regulation simpler, clearer, and less punitive, the baseline expectations for patient safety and public confidence have not changed. Until the consultation concludes and the new framework is formally approved, the existing 2013 Standards for the Dental Team remain the active legal standard governing your registration.

Have your say - visit the GDC website to participate in the consultation before 31 August 2026.

Compliance Corner

Your monthly standards-and-risk update

This month's focus: CQC readiness

With the GDC consultation underway, now is the ideal time to review your practice's compliance documentation. Key actions this month:

  1. Audit your current Standards for the Dental Team folder - ensure all nine principles are evidenced.
  2. Review your complaints log and confirm all entries have documented outcomes.
  3. Check staff DBS renewals and indemnity expiry dates.
  4. Update your practice risk register to reflect any staffing or equipment changes.
  5. Ensure your radiation protection file is current and accessible.

Remember: until the new Framework for Professionalism is formally adopted, the 2013 Standards remain your legal benchmark. Stay compliant, stay confident.

Leadership Quick Wins

3 Things Great Practice Managers Do Every Week

01

Hold a Team Huddle

A brief daily or weekly stand-up keeps everyone aligned on priorities, flags issues early, and builds team cohesion.

02

Review KPI Performance

Track appointment utilisation, cancellation rates, and treatment acceptance weekly to spot trends before they become problems.

03

Recognise Staff Achievements

A simple thank-you or shout-out builds morale, reduces turnover, and creates a culture where people want to do their best work.

Have you been to look at our website resources for your practice? Take a look at the free resources.

Management Craft Skills Test

Think you've mastered the art of management? It's time to find out.

We've put together a comprehensive Management Craft Skills Test designed to truly push your knowledge, strategy, and decision-making to the limit. Warning: This isn't your average pop quiz! It's a tough, deep dive built to show you exactly where your strengths lie and where your next breakthrough awaits.

Take the test now

Meet the Tutors

Portrait of Alison Fisher

Alison Fisher - AIM

CEO & Head of Centre

Head of Centre, and now owner, has allowed me to create a supportive learning environment where learners feel valued, confident, and inspired to succeed.

With over 27 years of experience in dentistry, I have built a career dedicated to supporting and developing dental professionals.

Portrait of Glenys Bridges

Glenys Bridges CMIPD, Dip DPM

Strategic Partner & Tutor

Managing partner at Glenys Bridges and Partners Practice Pathways, specialising in delivering training and qualifications for dentists, nurses, practice managers, receptionists, treatment coordinators and mentors. Now more than ever the greatest investment made by dental practices is in their people, my mission is to ensure my clients see an excellent return on their investment.

Portrait of Sarah Larkin

Sarah Larkin

Tutor

With over 20 years of experience, having worked in many different sectors such as General Practice, Orthodontics, Endodontics, Implants; I would love to pass on my knowledge and experience with teaching and tutoring.

Portrait of Sally-Joanne Tear

Sally-Joanne Tear

Tutor

With 20 years of dental nursing experience, I am excited to pass on all of my knowledge to the future generation of nurses after gaining my Teaching Blended Learning qualification.

Portrait of Rebecca Morris

Rebecca Morris

Strategic Partner & Tutor

Having worked with the partners for over 8 years as a tutor; I enjoy spending time motivating like-minded colleagues & supporting professionals in their work.

Student Success Story

"From Overwhelmed to Outstanding"

Before Training: Sarah, a newly promoted practice manager, struggled with compliance documentation, team delegation, and CQC preparation. She felt isolated and unsure where to begin.

Course Completed: Level 5 Diploma in Dental Practice Management (12 months)

Results Achieved: Within 6 months of completing the programme, Sarah led her practice through a successful CQC inspection, reduced staff turnover by 30%, and implemented a new KPI dashboard that improved treatment acceptance rates by 18%.

Course Spotlight

This Month: Practice Manager Leadership Accelerator

Who it's for

Aspiring and current practice managers, lead dental nurses, and treatment coordinators looking to step into leadership with confidence.

Learning outcomes

  • Lead teams through change with clarity and empathy
  • Build robust compliance systems aligned to GDC standards
  • Develop KPI frameworks that drive practice performance
  • Master difficult conversations and conflict resolution

Testimonial

"This course transformed how I approach my role. I finally feel like a leader, not just a manager." - Course Graduate, 2025

Enrol now at www.glenys-bridges.co.uk or contact us.

Upcoming Events & Webinars

Training

Practice Manager Leadership Accelerator

Starts: September 2026
Duration: 12 months
Delivery: Online + workshops

Workshops

CQC Readiness Masterclass

Date: 15 July 2026
Time: 10:00 - 13:00
Venue: Online via Zoom

CPD

Compliance Update: GDC Framework

Date: 22 July 2026
Time: 18:00 - 19:30
Free for subscribers

Keeping in Touch

Thank you for reading this month's newsletter. We are thrilled to continue this journey with you through Glenys Bridges Academy.

Follow the Academy

Follow the Academy page for ongoing updates, insights, and training resources. Stay connected with our community of educators and professionals.

Free Resources

Explore our free resources page for downloadable templates, compliance guides, and CPD planning tools designed to support your professional development.

Visit Free Resources

Get in touch

www.glenys-bridges.co.uk Contact us

With warmth and professionalism,
The Glenys Bridges Academy Team

© 2026 Glenys Bridges & Partners. All rights reserved.

Quality Endorsed

Aim Qualifications

Testimonials

I love the course. Give so much self esteem. Its very easy and the tutorial have all info for you to do your work. The best is the teacher Edita how makes the lessons so easy and fun. I always looking forward for new lesson the learn new thinks.

Rasa, Advanced Dental Practice Management Skills (Level 3 equivalent)

I found this course extremely helpful in explaining how I as a dental nurse can help to assist the dentists and the patient during a rubber dam procedure. I am interested in completing further training in placing rubber dam myself, especially with the current circumstances p.

Hannah Berwick , Introduction to rubber dam for dental nurses CPD

My third course with Glenys and I would definitely recommend to anyone great help along the way and flexible tutorial times ! Can’t wait to start the next one!!

Lucy Willis, Lead Roles for Care Excellence 2020-Active In-house virtual CPD

I've just completed my Course in High skills in Dental Care Coordination and I honestly couldn't recommend Glenys Bridges enough. Had continuous support from Edita my tutor throughout the Course to help me achieve it! The webiste is simple and easy to use to upload work. I have gained great knowledge on Care Coordination and I am very happy I did my course with Glenys Bridges! Highly Recommend

Zoe , Higher Skills in Dental Care Coordination

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07809 295 606

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The Glenys Bridges Academy
15 Orchard Gardens
Garden Village
Wrexham
LL11 2RS
United Kingdom